Analyze Sales Calls with GPT-4 and Deliver Coaching Feedback via Slack & Sheets
About This Template Turn every sales meeting into a coaching opportunity. This workflow automatically analyzes tldv meeting recordings using OpenAI (GPT-4) to provide instant, actionable feedback to your sales team.
It acts as a virtual sales coach, evaluating key performance metrics like listening skills, question quality, and customer engagement without requiring a manager to listen to every call.
How It Works Trigger: The workflow starts automatically when a meeting transcript is ready in tldv (via Webhook). Data Retrieval: It fetches the full meeting details and transcript from the tldv API. AI Analysis: GPT-4 analyzes the conversation to score the sales rep's performance (e.g., Speaking vs. Listening balance, Clarity, Next Steps). Delivery: Slack: Sends a summary notification and a detailed markdown report to the team channel. Google Sheets: Archives the scores and meeting data for long-term tracking.
Who It’s For Sales Managers:** To monitor team performance and identify coaching needs at scale. Account Executives:** To get immediate feedback on their calls and self-correct. Sales Enablement:** To track KPI trends over time.
Requirements n8n** (Cloud or Self-hosted) tldv (Business Plan)** for API/Webhook access OpenAI API Key** (GPT-4 access recommended) Slack** Workspace Google Sheets**
Setup Steps Credentials: Configure "Header Auth" for tldv (x-api-key) and OpenAI (Authorization). Connect OAuth for Slack and Google Sheets. Webhook: Copy the Production URL from the first node (Webhook) and add it to your tldv Settings > Integrations > Webhooks (select Event: TranscriptReady). Google Sheets: Create a sheet (e.g., named Sales Feedback) with columns for Meeting Name, Score, Summary, etc. Note: Be sure to update the Google Sheets node in the workflow to match your specific Sheet Name and Column headers.
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