Assistant for Hubspot Chat using OpenAi and Airtable

This workflow will allow you to use OpenAI Assistant API together with a chatting platform. This version is configured to work with Hubspot, however, the Hubspot modules can be replaced by other platform and it will work similarly.

Prerequisites: Create a Hubspot Chat (Live chat available on free plan) or Chatflow (paid hubspot only) and configure it to send all replies toward an n8n webhook (you need to create a custom app for that. I will create a separate article on how to do it, meanwhile, feel free to message me if you need support.

Setup: Create a OpenAI Assistant, define its functionality and functions Update the Hubspot modules with the Hubspot API Key Update the OpenAI modules with OpenAI API Key Create an Airtable or any other database where you keep a reference between the thread id in Hubspot and Assistant API

If you need help deploying this solution don't hesitate to email me or schedule a call here.

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Author:Tiberiu S - Makeitfuture.com(View Original →)
Created:8/14/2025
Updated:11/17/2025

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