Collect & Analyze Reviews with Decodo Scraping, GPT-4 Sentiment Analysis & Reports

This workflow contains community nodes that are only compatible with the self-hosted version of n8n.

Automated Review Intelligence System

Transform customer feedback into actionable intelligence with this Automated Review Intelligence System!
This workflow collects reviews from platforms like Trustpilot using advanced web scraping, analyzes sentiment and patterns with AI, and generates comprehensive business intelligence reports. Perfect for customer experience teams monitoring brand reputation and customer satisfaction across review platforms.

What This Template Does Triggers manually to start review collection from specified sources.
Validates URL format to ensure proper review source configuration.
Uses AI agent with Decodo scraper to extract review data from platforms.
Parses and structures review data (ratings, comments, dates, locations).
Enriches review data with metadata and quality metrics.
Stores all review data in Google Sheets for historical tracking.
Reads aggregated reviews for comprehensive analysis.
Generates AI-powered summaries and key insights from review patterns.
Sends email reports with actionable business intelligence.
Provides error alerts for processing issues and invalid URLs.

Key Benefits Automated collection of customer reviews from multiple platforms
AI-powered sentiment analysis and pattern recognition
Historical tracking of review trends and customer satisfaction
Actionable business intelligence from customer feedback
Real-time alerting for review processing issues
Centralized review database for team visibility

Features Manual trigger for on-demand review intelligence
URL validation and error handling
AI-powered review collection and analysis
Decodo web scraping for reliable data extraction
Structured data parsing for consistent formatting
Google Sheets integration for data centralization
Automated summary generation with key insights
Email reporting for stakeholder communication
Multi-platform review source support
Historical trend analysis capabilities

Requirements Decodo API credentials for web scraping
OpenAI API credentials for AI analysis
Google Sheets OAuth2 credentials with edit access
Gmail OAuth2 credentials for email reports
Environment variables for configuration settings
Review source URLs (Trustpilot, etc.)

Target Audience Customer experience and success teams
Product management and development teams
Marketing and brand reputation managers
Business intelligence and analytics teams
Customer support operations teams
E-commerce and retail businesses

Step-by-Step Setup Instructions Connect Decodo API credentials for review scraping functionality
Set up OpenAI credentials for AI analysis and summary generation
Configure Google Sheets with required review data headers
Add Gmail credentials for report delivery and error notifications
Set your target review source URLs (Trustpilot, etc.)
Test with sample review pages to verify data extraction
Customize summary reports for your business intelligence needs
Define alert recipients for error notifications and reports
Run manually to generate your first review intelligence report

Pro Tip: Use coupon code "YARON" for free Decodo credits to enhance your review intelligence capabilities!

This workflow ensures you stay informed about customer sentiment with automated review collection, intelligent analysis, and actionable business insights!