Gravity Forms to KlickTipp Integration - Feedback form

Community Node Disclaimer: This workflow uses KlickTipp community nodes.

How It Works

Gravity Forms Customer Feedback Form Integration: This workflow streamlines the process of handling customer feedback submitted via Gravity Forms. It ensures the data is correctly formatted and seamlessly integrates with KlickTipp.

Data Transformation: Input data is validated and transformed to meet KlickTipp’s API requirements, including formatting phone numbers and converting dates.

Key Features

Gravity Forms Trigger
Captures new form submissions from Gravity Forms via a webhook and initiates the workflow.

Data Processing and Transformation
Formats and validates essential data:
Converts phone numbers to numeric-only format with international prefixes.
Transforms dates (e.g., birthdays) to UNIX timestamps.
Calculates and scales numeric responses (e.g., webinar ratings).
Parses webinar selections into timestamps for structured scheduling.

Subscriber Management in KlickTipp
Adds or updates contacts in a KlickTipp subscriber list.
Includes custom field mappings such as:
Personal details (name, email, birthday, phone number).
Feedback and preferences (e.g., webinar ratings, chosen sessions).
Structured answers from form responses. Tags contacts for segmentation: Adds fixed and dynamic tags to contacts.

Error Handling
Ensures invalid or empty data is handled gracefully, preventing workflow interruptions.

Setup Instructions

Install and Configure Nodes:
Set up the Webhook, Set, and KlickTipp nodes in your n8n instance.
Authenticate your Gravity Forms and KlickTipp accounts.

Prepare Custom Fields in KlickTipp:
Create fields in KlickTipp to align with the form submission data, such as:

| Name | Datentyp | |-----------------------------------|----------------| | Gravityforms_URL_Linkedin | URL | | Gravityforms_kurs/webinar_zeitpunkt | Datum & Zeit | | Gravityforms_kurs/webinar_bewertung | Dezimalzahl | | Gravityforms_feedback | Absatz | | Gravityforms_kontaktaufnahme | Zeile |

After creating fields, allow 10-15 minutes for them to sync. If fields don’t appear, reconnect your KlickTipp credentials.

Field Mapping and Adjustments:
Verify and customize field assignments in the workflow to align with your specific form and subscriber list setup.

Workflow Logic

Trigger via Gravity Forms Submission:
The workflow begins when a new form submission is received through the webhook.

Transform Data for KlickTipp:
Formats and validates raw form data for compatibility with KlickTipp’s API.

Add to KlickTipp Subscriber List:
Adds processed data as a new subscriber or updates an existing one.

Get all tags from KlickTipp and create a list: Fetches all existing Tags and turns them into an array

Define tags to dynamically set for contacts: Definiton of variables that are received from the form submission and should be converted into tags

Merge tags of both lists: Checks whether the list of existing tags in KlickTipp contains the tags which should be dynamically set based on the form submission

Tag creation and tagging contacts: Creates new tags if it previously did not exist and then tags the contact

Benefits

Efficient lead generation: Contacts from forms are automatically imported into KlickTipp and can be used immediately, saving time and increasing the conversion rate.
Automated processes: Experts can start workflows directly, such as welcome emails or course admissions, reducing administrative effort.
Error-free data management: The template ensures precise data mapping, avoids manual corrections and reinforces a professional appearance.

Testing and Deployment

Test the workflow by filling the form on Gravity Forms and verifying data updates in KlickTipp.

Notes

Customization: Update field mappings within the KlickTipp nodes to align with your account setup. This ensures accurate data syncing.

Resources:
Gravity Forms KlickTipp Knowledge Base help article Use KlickTipp Community Node in n8n Automate Workflows: KlickTipp Integration in n8n