Sync contacts two-way between Zoho CRM and KlickTipp

Community Node Disclaimer: This workflow uses KlickTipp community nodes.

Introduction This workflow creates a complete two-way synchronization between KlickTipp and Zoho CRM.
Whenever a contact is created, updated or deleted in either system, the workflow mirrors these changes across both platforms — ensuring your CRM and email marketing database always stay aligned.

Perfect for teams who want automatic, real-time syncing of customer profiles, subscription states, and segmentation data, without manual updates or CSV imports.

How it works Zoho CRM → KlickTipp: Triggered via Zoho CRM workflow webhooks: Contact registered via Form** → creates in KlickTipp → saves KlickTipp Contact ID and status back into Zoho. Contact Created/Updated** → routes by subscription → creates or updates in KlickTipp → saves KlickTipp Contact ID and status back into Zoho → Fetches full Zoho contact → Tags contacts. Contact Deleted** → Removes the corresponding contact in KlickTipp.

KlickTipp → Zoho CRM: Triggered by incoming KlickTipp webhooks or specific tags: Contact Tagged in KlickTipp** -> Creates or updates contacts in Zoho CRM using KlickTipp data → saves Zoho CRM Contact ID inside KlickTipp → Fetches contact data from KlickTipp for tagging → Tags Zoho CRM Contacts. Contact Deleted in KlickTipp** → Removes the corresponding contact in Zoho CRM.

Setup Instructions KlickTipp Preparation Create custom fields for: Zoho | Contact ID Create tags: Zoho | Send contact Zoho | Contact created Zoho | Contact created via Form Zoho | Online store Zoho | ABC Any additional segmentation tags. Add webhooks: Activation tags: Zoho | Send contact, Zoho | Send deleted contact Activation URLs: webhook URLs from triggers

Zoho CRM Preparation Create workflow rules for: Contact created via form → webhook Contact created or updated → webhook Contact deleted → webhook Create custom fields in Zoho CRM: KlickTipp ID

Credential Configuration Connect your Zoho CRM account using a Client ID and Client Secret from the Zoho API console. Authenticate your KlickTipp connection with username/password credentials (API access required).

Customization Expand mapping nodes to include more Zoho/KlickTipp fields. Add more segmentation branches in the "Check relevant Segment" rule or use other fields for segmentation.