Workflow Templates

Automated system for monitoring and analyzing competitor activities, funding rounds, and market movements using CrunchBase data. 🚀 What It Does Tracks competitor funding rounds Monitors leadership changes Analyzes investment patterns Identifies new market entries Tracks product launches 🎯 Perfect For Startup founders Business strategists Market analysts Investment professionals Corporate development ⚙️ Key Benefits ✅ Competitive intelligence ✅ Early warning system ✅ Market trend analysis ✅ Strategic insights ✅ Time-saving automation 🔧 What You Need CrunchBase API access n8n instance Google Sheets (for data storage) Notification preferences 📊 Tracking Metrics Funding amounts and rounds Investor networks Hiring trends Market expansion Product updates 🛠️ Setup & Support Quick Setup Start tracking in 20 minutes with our step-by-step guide 📺 Watch Tutorial 💼 Get Expert Support 📧 Direct Help Gain a competitive edge with automated tracking and analysis of your competitors' activities and strategies.

Who's this for? If you own a website and need to analyze your keyword rankings If you need to create a keyword report on your rankings If you want to grow your keyword positions SerpBear is an opensourced SEO tool specifically for keyword analytics. Click here to read details of how I use it Example output of A.I. Key Observations about Ranking Performance: The top-performing keyword is “Openrouter N8N” with a current position of 7 and an improving trend. Two keywords, “Best Docker Synology” and “Bitwarden Synology”, are not ranking in the top 100 and have a stable trend. Three keywords, “Obsidian Second Brain”, “AI Generated Reference Letter”, and “Actual Budget Synology”, and “N8N Workflow Generator” are not ranking well and have a declining trend. Keywords showing the most improvement: “Openrouter N8N” has an improving trend and a relatively high ranking of 7. Keywords needing attention: “Obsidian Second Brain” has a declining trend and a low ranking of 69. “AI Generated Reference Letter” has a declining trend and a low ranking of 84. “Actual Budget Synology”, “N8N Workflow Generator”, “Best Docker Synology”, and “Bitwarden Synology” are not ranking in the top 100. Use case Instead of hiring an SEO expert, I run this report weekly. It checks the keyword rankings of the past week and gives me recommendations on what to improve. How it works The workflow gathers SerpBear analytics for the past 7 days. It passes the data to openrouter.ai for A.I. analysis. Finally it saves to baserow. How to use this Input your SerpBearcredentials Enter your domain name Input your Openrouter.ai credentials Input your baserow credentials You will need to create a baserow database with columns: Date, Note, Blog Created by Rumjahn

This n8n template enables you to instantly retrieve detailed geolocation information for any given IP address by simply sending a webhook request. Leverage the power of IP-API.com to gain insights into user locations, personalize experiences, or enhance security protocols within your automated workflows. 🔧 How it works Receive IP Webhook: This node acts as the entry point, listening for incoming POST requests. It expects a JSON body containing an ip property with the IP address you wish to look up. Get IP Geolocation: This node makes an HTTP GET request to the IP-API.com service, passing the IP address from your webhook. The API responds with a comprehensive JSON object detailing the IP's location (country, city, region), ISP, organization, and more. Respond with Geolocation Data: This node sends the full geolocation data received from IP-API.com back to the service that initiated the webhook. 👤 Who is it for? This workflow is ideal for: Marketing & Sales Teams: Personalize website content, offers, or ads based on a visitor's geographic location. Tailor email campaigns by region. Customer Support: Quickly identify a customer's location to provide more localized or relevant assistance. Security & Fraud Detection: Analyze incoming connection IPs to identify suspicious activity, block known malicious regions, or flag potential fraud. Analytics & Reporting: Augment your analytics data with geographical insights about your users or traffic. Developers & Integrators: Easily add IP lookup functionality to custom applications, internal tools, or monitoring systems. Content Delivery Networks (CDNs): Route users to the closest servers for faster content delivery (though advanced CDNs usually handle this automatically). 📑 Data Structure When you trigger the webhook, send a POST request with a JSON body structured as follows: { "ip": "8.8.8.8" // Replace with the IP address you want to look up } The workflow will return a JSON response similar to this (data will vary based on IP): { "status": "success", "country": "United States", "countryCode": "US", "region": "VA", "regionName": "Virginia", "city": "Ashburn", "zip": "20149", "lat": 39.0437, "lon": -77.4875, "timezone": "America/New_York", "isp": "Google LLC", "org": "Google Public DNS", "as": "AS15169 Google LLC", "query": "8.8.8.8" } ⚙️ Setup Instructions Import Workflow: In your n8n editor, click "Import from JSON" and paste the provided workflow JSON. Configure Webhook Path: Double-click the Receive IP Webhook node. In the 'Path' field, set a unique and descriptive path (e.g., /ip-lookup). Activate Workflow: Save and activate the workflow. 📝 Tips This workflow, while simple, is a powerful building block. Here's how you can make it even more useful: Conditional Logic: Add IF nodes after "Get IP Geolocation" to create conditional branches. For example: If countryCode is 'CN' or 'RU', send an alert to your security team. If city is 'New York', route the request to a specific sales representative. Data Enrichment: Integrate this workflow into larger automation. For instance: When a new sign-up occurs, pass their IP address to this workflow, then save the returned geolocation data (country, city, ISP) alongside their user profile in your CRM or database. For e-commerce, use the location data to pre-fill shipping fields or suggest local currency/language. Logging & Analytics: Store the lookup results in a spreadsheet (Google Sheets), database (PostgreSQL, Airtable), or logging service. This can help you track where your users are coming from over time. Rate Limiting: IP-API.com has rate limits for its free tier. If you anticipate high usage, consider adding a Delay node or implementing a caching mechanism with a Cache node to avoid hitting limits. For heavy use, you might need to upgrade to a paid plan. Dynamic Response: Instead of returning the full JSON, you could use a Function node to extract only specific pieces of information (e.g., just the country and city) and return a more concise response. Input Validation: For robust production use, add a Function node after the webhook to validate that the incoming ip value is indeed a valid IP address. If it's not, you can return an error message to the caller.

his workflow automates time tracking using location-based triggers. How it works Trigger: It starts when you enter or exit a specified location, triggering a shortcut on your iPhone. Webhook: The shortcut sends a request to a webhook in n8n. Check-In/Check-Out: The webhook receives the request and records the time and whether it was a "Check-In" or "Check-Out" event. Google Sheets: This data is then logged into a Google Sheet, creating a record of your work hours. Set up steps Google Drive: Connect your Google Drive account. Google Sheets: Connect your Google Sheets account. Webhook: Set up a webhook node in n8n. iPhone Shortcuts: Create two shortcuts on your iPhone, one for "Check-In" and one for "Check-Out." Configure Shortcuts: Configure each shortcut to send a request to the webhook with the appropriate "Direction" header. It's easy to setup, around 5 minutes.

Who is this for? The Capture Website Screenshots with Bright Data Web Unlocker and Save to Disk workflow is built for automation professionals and developers who need reliable, high-quality screenshots from any website even those protected by anti-bot technologies. It is ideal for: Compliance Teams - Capturing visual records of web content for legal or audit purposes. Product Managers - Tracking visual changes across competitor landing pages. Digital Marketers - Archiving campaign pages and offer variations. Developers and QA Teams - Validating UI deployments or rendering issues. Growth Hackers and Scrapers - Who need to bypass bot protection and capture visual snapshots of restricted content. What problem is this workflow solving? Websites today are highly protected with anti-bot tools like Cloudflare, bot detection scripts, and geo-restrictions. These protections often break traditional screenshot tools or prevent headless browsers from accessing content. This workflow solves the following problems: Bypasses anti-bot defenses using Bright Data Web Unlocker. Automatically captures screenshots without manual browser steps. Stores images locally for easy access or reporting. Operates headlessly and at scale, perfect for automations or scheduled jobs. What this workflow does Sets the target URL, file name, and Bright Data zone name using the Set URL, Filename and Bright Data Zone node. Sends an HTTP POST request to Bright Data Web Unlocker API to capture a screenshot. Saves the screenshot image (.png) to a specified disk location using the Write a file to disk node. Pre-conditions You need to have a Bright Data account and do the necessary setup as mentioned in the "Setup" section below. Setup Sign up at Bright Data. Navigate to Proxies & Scraping and create a new Web Unlocker zone by selecting Web Unlocker API under Scraping Solutions. In n8n, configure the Header Auth account under Credentials (Generic Auth Type: Header Authentication). The Value field should be set with the Bearer XXXXXXXXXXXXXX. The XXXXXXXXXXXXXX should be replaced by the Web Unlocker Token. Ensure the URL, file name, and Bright Data zone name are correctly set in the Set URL, Filename and Bright Data Zone node. Set the desired local path in the Write a file to disk node to save the screenshot. How to customize this workflow to your needs Change the target URL: Modify the value in the **Set URL, Filename and Bright Data Zone node to capture different websites. Set dynamic filenames**: Use expressions in n8n to generate filenames based on date/time or URL. Specify custom save paths: Adjust the path in the **Write a file to disk node to store screenshots in your preferred directory. Enhance with notifications**: Add additional nodes to send alerts or log activity after each screenshot is taken. Integrate with external systems**: Send screenshots to cloud storage (e.g: AWS S3, Google Drive) or link into monitoring/reporting tools.

📈 Daily Crypto Market Summary Bot (Binance to Telegram) This workflow fetches 24h price change data from Binance for selected crypto pairs (BTC/USDC, ETH/USDC, SOL/USDC) every hour using a cron schedule. It performs in-depth analysis—including volatility, volume, bid-ask spread, momentum, and market comparison—then formats a detailed market summary. The final report is sent to a Telegram chat using HTML formatting, highlighting top gainers, losers, and key metrics in a clean, readable layout. 🔑 Key Features ⏱ Runs every hour (cron: 5 * * * *) 🔍 Filters and analyzes major coins: BTC, ETH, SOL 📊 Calculates market metrics: Volatility Bid-ask spread Momentum Estimated market cap Market average comparison 📈 Highlights gainers, losers, and top coins by volume ✂️ Splits messages to fit Telegram’s 4096 character limit 💬 Sends output in rich HTML format to a Telegram group or chat 🎯 Use Cases ✅ Crypto traders wanting hourly performance insights ✅ Telegram groups needing automated market updates ✅ Analysts monitoring key coin metrics in real-time ✅ Bot developers creating crypto dashboards or alerts 🛠 Technical Details Data Source:** Binance 24hr ticker API (/api/v3/ticker/24hr) Coins Monitored:** BTCUSDC, ETHUSDC, SOLUSDC (can be expanded) Metrics Calculated:** Price change percentage Volatility (high vs low price) Bid-ask spread % Momentum (vs weighted average) Estimated market cap Number of trades Market average movement Message Format:** HTML with emojis, bold styling, and section headings Auto-split messages when exceeding Telegram's 4096-char limit Error Handling:** Retry on HTTP failure (up to 5 times with 5s delay) Message length checked and split for Telegram compatibility ⚙️ Setup Requirements Telegram Bot Token — Create a bot via @BotFather on Telegram Chat ID — Use a personal ID or group chat ID (add the bot to the group) n8n Instance — Either cloud or self-hosted (Optional) Modify relevantSymbols in the Function node to track different coins 🧠 Notes This workflow is highly customizable—feel free to modify the analytics, tracked pairs, or formatting. Great base for alerting systems or crypto dashboards. 📷 Example Output (Telegram) 📊 Crypto Market Summary — 2025-04-20 14:05:05 UTC 🌐 Market Overview (BTC, ETH, SOL) Average Change: -1.54% 24h Volume: $850,358,765.46 Most Volatile: SOLUSDC (4.53%) Most Liquid: BTCUSDC (0.0000% spread) 💹 Top by Volume ETHUSDC: $403,860,356.75 | -1.640% SOLUSDC: $279,241,338.60 | -1.706% BTCUSDC: $167,257,070.12 | -1.261% 📉 Losers SOLUSDC 🔻 Change: -1.71% (24h) 💰 Current: $137.10 📊 Range: $135.82 - $141.97 📈 Volatility: 4.53% 🔄 Volume: 2.01M | $279,241,338.60 ⚖️ Bid-Ask Spread: 0.0073% ⬇️ vs Market Avg: -0.17% 🔽 Momentum: -1.42% 🔢 Trades: 366,119 ETHUSDC 🔻 Change: -1.64% (24h) 💰 Current: $1,577.42 📊 Range: $1,565.60 - $1,631.98 📈 Volatility: 4.24% 🔄 Volume: 252.11K | $403,860,356.75 ⚖️ Bid-Ask Spread: 0.0044% ⬇️ vs Market Avg: -0.10% 🔽 Momentum: -1.53% 🔢 Trades: 596,801 BTCUSDC 🔻 Change: -1.26% (24h) 💰 Current: $84,336.65 📊 Range: $83,963.35 - $85,634.50 📈 Volatility: 1.99% 🔄 Volume: 1.97K | $167,257,070.12 ⚖️ Bid-Ask Spread: 0.0000% ⭐ vs Market Avg: 0.27% 🔽 Momentum: -0.68% 🔢 Trades: 124,202

This template shows how you can take any event from any service, transform its data and send an alert to your desired app. Specifically, this example monitors a Linear project for new bug submissions. Then it only sends a Slack notification to a channel if a new bug is urgent. You can swap the Linear trigger for another Task Management app such as Jira or Asana; or an entirely different usecase. Setup instructions are located inside the workflow template.

Overview This n8n workflow template automatically parses incoming Telegram transaction messages and logs structured data into a Google Sheet. It’s designed to help individuals and small businesses track and record transactions shared via Telegram without manual data entry. Target Audience This template is ideal for: Individuals, freelancers, and small businesses who receive transaction or payment notifications through Telegram and want to organize them in Google Sheets. Anyone using self-hosted n8n (required due to custom community nodes). Problem Solved Manually copying transaction details from Telegram to Google Sheets is error-prone and time-consuming. This workflow automates the process by: Monitoring a Telegram bot/chat for new messages. Parsing transaction details (amount, sender, date, etc.). Logging them in real-time into a Google Sheet for easy tracking. Setup Instructions Telegram Bot Setup Create a Telegram bot using BotFather. Add the bot to the desired group/channel and grant admin permissions if needed. Note down the bot token. Google Sheets Setup Create a Google Sheet with relevant columns (e.g., Date, Amount, Sender, Transaction ID). Set up Google Sheets credentials in n8n for access. n8n Workflow Configuration Import this template into your self-hosted n8n instance. Update the Telegram node: Add your bot token and specify the chat/group ID. Update the Google Sheets node: Link it to your created sheet and ensure column mapping matches your sheet structure. Adjust parsing logic if your message format varies (see next section for examples). Community Nodes This workflow uses custom community nodes. Ensure these are installed via the n8n settings or CLI: [List your required community nodes here, e.g., n8n-nodes-telegram, n8n-nodes-gsheet, etc.] Activate the Workflow Save and activate your workflow. Send a test transaction message to your Telegram group/chat and verify data appears in your Google Sheet. Troubleshooting If messages are not being picked up, check bot permissions and the chat ID. Ensure Google Sheets credentials are correct and the sheet is accessible. Double-check that custom nodes are properly installed and up-to-date. Example Telegram Message Formats Received: $75 from @john_doe on 2024-05-29. Transaction ID: 12345XYZ. Paid $120 to @vendor on 2024-05-28. Ref: 67890ABC. You received ₹5,000 from @amit. ID: 54321PQR. Date: 29/05/2024 The workflow parses messages in the above formats and logs the following columns: Date Amount Sender/Receiver Transaction/Reference ID If your message format differs, update the regex in the parsing node. Disclaimer This n8n workflow template uses custom community nodes and is only compatible with the self-hosted version of n8n. Workflow Changes (For n8n Canvas) Rename the Nodes: 'If' node → “Is Transaction Message?” 'Google Sheets' node → “Log to Google Sheet” (Rename other generic nodes for clarity, e.g., 'Telegram' → “Listen for Telegram Messages”, 'Function' → “Parse Transaction Details”) Sticky Note Improvement: (Edit the sticky note or add one if missing) Workflow Steps: Listen for Telegram Messages: This node receives new messages from the Telegram bot. Is Transaction Message? Checks if the message matches known transaction patterns. Parse Transaction Details: Extracts amount, sender, date, and transaction ID using regex. Log to Google Sheet: Records the parsed transaction in the linked Google Sheet for easy tracking.

🌤️ Daily Weather Forecast Bot A comprehensive n8n workflow that fetches detailed weather forecasts from OpenWeatherMap and sends beautifully formatted daily summaries to Telegram. 📋 Features 📊 Daily Overview**: Complete temperature range, rainfall totals, and wind conditions ⏰ Hourly Forecast**: Weather predictions at key times (9AM, 12PM, 3PM, 6PM, 9PM) 🌡️ Smart Emojis**: Context-aware weather icons and temperature indicators 💡 Smart Recommendations**: Contextual advice (umbrella alerts, clothing suggestions, sun protection) 🌪️ Enhanced Details**: Feels-like temperature, humidity levels, wind speed, UV warnings 📱 Rich Formatting**: HTML-formatted messages with emojis for excellent readability 🕐 Timezone-Aware**: Proper handling of Luxembourg timezone (CET/CEST) 🛠️ What This Workflow Does Triggers daily at 7:50 AM to send morning weather updates Fetches 5-day forecast from OpenWeatherMap API with 3-hour intervals Processes and analyzes weather data with smart algorithms Formats comprehensive report with HTML styling and emojis Sends to Telegram with professional formatting and actionable insights ⚙️ Setup Instructions 1. OpenWeatherMap API Sign up at OpenWeatherMap Get your free API key (1000 calls/day included) Replace API_KEY in the HTTP Request node URL 2. Telegram Bot Message @BotFather on Telegram Send /newbot command and follow instructions Copy the bot token to n8n credentials Get your chat ID by messaging the bot, then visiting: https://api.telegram.org/bot<YOUR_BOT_TOKEN>/getUpdates Update the chatId parameter in the Telegram node 3. Location Configuration Default location: Strassen, Luxembourg To change: modify q=Strassen in the HTTP Request URL Format: q=CityName,CountryCode (e.g., q=Paris,FR) 🎯 Technical Details API Source**: OpenWeatherMap 5-day forecast Schedule**: Daily at 7:50 AM (configurable) Format**: HTML with rich emoji formatting Error Handling**: 3 retry attempts with 5-second delays Rate Limits**: Uses only 1 API call per day Timezone**: Europe/Luxembourg (handles CET/CEST automatically) 📊 Weather Data Analyzed Temperature ranges and "feels like" temperatures Precipitation forecasts and accumulation Wind speed and conditions Humidity levels and comfort indicators Cloud coverage and visibility UV index recommendations Time-specific weather patterns 💡 Smart Features Conditional Recommendations**: Only shows relevant advice Night/Day Awareness**: Different emojis for time of day Temperature Context**: Color-coded temperature indicators Weather Severity**: Appropriate icons for weather intensity Humidity Comfort**: Comfort level indicators Wind Analysis**: Descriptive wind condition text 🔧 Customization Options Schedule**: Modify trigger time in the Schedule node Location**: Change city in HTTP Request URL Forecast Hours**: Adjust desiredHours array in the code Temperature Thresholds**: Modify emoji temperature ranges Recommendation Logic**: Customize advice triggers 📱 Sample Output 🌤️ Weather Forecast for Strassen, LU 📅 Monday, 2 June 2025 📊 Daily Overview 🌡️ Range: 12°C - 22°C 💧 Comfortable (65%) ⏰ Hourly Forecast 🕒 09:00 ☀️ 15°C 🕒 12:00 🌤️ 20°C 🕒 15:00 ☀️ 22°C (feels 24°C) 🕒 18:00 ⛅ 19°C 🕒 21:00 🌙 16°C 📡 Data from OpenWeatherMap | Updated: 07:50 CET 🚀 Getting Started Import this workflow to your n8n instance Add your OpenWeatherMap API key Set up Telegram bot credentials Test manually first Activate for daily automated runs 📋 Requirements n8n instance (cloud or self-hosted) Free OpenWeatherMap API account Telegram bot token Basic understanding of n8n workflows Perfect for: Daily weather updates, team notifications, personal weather tracking, smart home automation triggers.

🚀 Automated Competitor Intelligence: CrunchBase to ClickUp Tracking Workflow! Workflow Overview This cutting-edge n8n automation is a sophisticated competitive intelligence tool designed to transform market research into actionable insights. By intelligently connecting CrunchBase, ClickUp, and intelligent data processing, this workflow: Discovers Competitor Insights: Automatically retrieves company data Tracks real-time business updates Eliminates manual research efforts Intelligent Data Processing: Converts company names to API-compatible formats Fetches comprehensive company information Ensures precise data retrieval Automated Task Management: Creates instant review tasks in ClickUp Distributes competitive intelligence Enables rapid team response Seamless Workflow Integration: Cross-platform data synchronization Reduces manual intervention Provides structured competitive insights Key Benefits 🤖 Full Automation: Zero-touch competitive tracking 💡 Smart Data Processing: Intelligent insight generation 📊 Comprehensive Intelligence: Detailed company information 🌐 Multi-Platform Synchronization: Seamless data flow Workflow Architecture 🔹 Stage 1: Competitor Identification Manual Trigger**: Workflow initiation Competitor Name Setting** Slug Generation**: Converts names to API-compatible formats Ensures precise data matching 🔹 Stage 2: Data Retrieval CrunchBase API Integration** Comprehensive Company Lookup** Real-Time Information Gathering** 🔹 Stage 3: Insight Distribution ClickUp Task Creation** Structured Information Sharing** Team Notification Mechanism** Potential Use Cases Strategic Planning**: Competitive landscape monitoring Sales Teams**: Market intelligence gathering Product Managers**: Tracking industry innovations Investors**: Investment opportunity research Marketing Departments**: Competitive analysis Setup Requirements CrunchBase API API credentials Configured access permissions Company tracking setup ClickUp Workspace Connected ClickUp account Task management configuration Team collaboration settings n8n Installation Cloud or self-hosted instance Workflow configuration API credential management Future Enhancement Suggestions 🤖 Multi-competitor tracking 📊 Advanced trend analysis 🔔 Customizable alert mechanisms 🌐 Expanded data source integration 🧠 Machine learning insights generation Technical Considerations Implement robust error handling Use secure API authentication Maintain flexible data processing Ensure compliance with API usage guidelines Ethical Guidelines Respect business privacy Use data for legitimate research Maintain transparent information gathering Provide proper attribution Hashtag Performance Boost 🚀 #CompetitiveIntelligence #MarketResearch #BusinessTracking #AIWorkflow #DataAutomation #TechInnovation #StrategicPlanning #BusinessIntelligence #MarketInsights #APIAutomation Workflow Visualization [Manual Trigger] ⬇️ [Set Competitor Name] ⬇️ [Generate Crunchbase Slug] ⬇️ [Fetch Crunchbase Data] ⬇️ [Create ClickUp Task] Connect With Me Ready to revolutionize your competitive intelligence? 📧 Email: Yaron@nofluff.online 🎥 YouTube: @YaronBeen 💼 LinkedIn: Yaron Been Transform your competitive research with intelligent, automated workflows!

Problem Monitoring SEO performance from Google Search Console (GSC) manually is repetitive and prone to human error. For marketers or analysts managing multiple domains, checking reports manually and copying data into spreadsheets or databases is time-consuming. There is a strong need for an automated solution that collects, stores, and updates SEO metrics regularly for easier analysis and dashboarding. Solution This workflow automatically pulls performance metrics from Google Search Console — including queries, pages, CTR, impressions, positions, and devices — and stores them in a structured format inside a NocoDB table. It’s ideal for SEO specialists, marketing teams, or data analysts who need to automate SEO reporting and centralize data for analytics or dashboards (like Superset or Metabase). Setup Instructions Authorize your Google Search Console account Connect via OAuth2 (requires GSC API access). Create a NocoDB table Define fields to match GSC response: query (text) page (URL) device (text) clicks (number) impressions (number) ctr (percentage) position (number) Add credentials in n8n Use credential nodes for both: Google OAuth2 NocoDB API Token Customize schedule trigger Set the frequency (e.g., weekly) and adjust the domain/date range as needed. Generalize domains Replace specific domains like martechmafia.net with your-domain.com before submission. NocoDB Table Structure The NocoDB table must match the fields coming from GSC's Search Analytics API. Here's a sample schema: { "query": "string", "page": "string", "device": "string", "clicks": "number", "impressions": "number", "ctr": "number", "position": "number" }

Customer Support Analysis Dashboard with AI and Automated Insights 🎯 Target Audience Customer support managers and team leads Customer success teams monitoring satisfaction Product managers analyzing user feedback Business analysts measuring support metrics Operations managers optimizing support processes Quality assurance teams monitoring support quality Customer experience (CX) professionals 🚀 Problem Statement Manual analysis of customer support tickets and feedback is time-consuming and often misses critical patterns or emerging issues. This template solves the challenge of automatically collecting, analyzing, and visualizing customer support data to identify trends, improve response times, and enhance overall customer satisfaction. 🔧 How it Works This workflow automatically monitors customer support channels using AI-powered analysis, processes tickets and feedback, and provides actionable insights for improving customer support operations. Key Components Scheduled Trigger - Runs the workflow at specified intervals to maintain real-time monitoring AI-Powered Ticket Analysis - Uses advanced NLP to categorize, prioritize, and analyze support tickets Multi-Channel Integration - Monitors email, chat, help desk systems, and social media Automated Insights - Generates reports on trends, response times, and satisfaction scores Dashboard Integration - Stores all data in Google Sheets for comprehensive analysis and reporting 📊 Google Sheets Column Specifications The template creates the following columns in your Google Sheets: | Column | Data Type | Description | Example | |--------|-----------|-------------|---------| | timestamp | DateTime | When the ticket was processed | "2024-01-15T10:30:00Z" | | ticket_id | String | Unique ticket identifier | "SUP-2024-001234" | | customer_email | String | Customer contact information | "john@example.com" | | subject | String | Ticket subject line | "Login issues with new app" | | description | String | Full ticket description | "I can't log into the mobile app..." | | category | String | AI-categorized ticket type | "Technical Issue" | | priority | String | Calculated priority level | "High" | | sentiment_score | Number | Customer sentiment (-1 to 1) | -0.3 | | urgency_indicator | String | Urgency classification | "Immediate" | | response_time | Number | Time to first response (hours) | 2.5 | | resolution_time | Number | Time to resolution (hours) | 8.0 | | satisfaction_score | Number | Customer satisfaction rating | 4.2 | | agent_assigned | String | Support agent name | "Sarah Johnson" | | status | String | Current ticket status | "Resolved" | 🛠️ Setup Instructions Estimated setup time: 20-25 minutes Prerequisites n8n instance with community nodes enabled ScrapeGraphAI API account and credentials Google Sheets account with API access Help desk system API access (Zendesk, Freshdesk, etc.) Email service integration (optional) Step-by-Step Configuration 1. Install Community Nodes Install required community nodes npm install n8n-nodes-scrapegraphai npm install n8n-nodes-slack 2. Configure ScrapeGraphAI Credentials Navigate to Credentials in your n8n instance Add new ScrapeGraphAI API credentials Enter your API key from ScrapeGraphAI dashboard Test the connection to ensure it's working 3. Set up Google Sheets Connection Add Google Sheets OAuth2 credentials Grant necessary permissions for spreadsheet access Create a new spreadsheet for customer support analysis Configure the sheet name (default: "Support Analysis") 4. Configure Support System Integration Update the websiteUrl parameters in ScrapeGraphAI nodes Add URLs for your help desk system or support portal Customize the user prompt to extract specific ticket data Set up categories and priority thresholds 5. Set up Notification Channels Configure Slack webhook or API credentials for alerts Set up email service credentials for critical issues Define alert thresholds for different priority levels Test notification delivery 6. Configure Schedule Trigger Set analysis frequency (hourly, daily, etc.) Choose appropriate time zones for your business hours Consider support system rate limits 7. Test and Validate Run the workflow manually to verify all connections Check Google Sheets for proper data formatting Test ticket analysis with sample data 🔄 Workflow Customization Options Modify Analysis Targets Add or remove support channels (email, chat, social media) Change ticket categories and priority criteria Adjust analysis frequency based on ticket volume Extend Analysis Capabilities Add more sophisticated sentiment analysis Implement customer churn prediction models Include agent performance analytics Add automated response suggestions Customize Alert System Set different thresholds for different ticket types Create tiered alert systems (info, warning, critical) Add SLA breach notifications Include trend analysis alerts Output Customization Add data visualization and reporting features Implement support trend charts and graphs Create executive dashboards with key metrics Add customer satisfaction trend analysis 📈 Use Cases Support Ticket Management**: Automatically categorize and prioritize tickets Response Time Optimization**: Identify bottlenecks in support processes Customer Satisfaction Monitoring**: Track and improve satisfaction scores Agent Performance Analysis**: Monitor and improve agent productivity Product Issue Detection**: Identify recurring problems and feature requests SLA Compliance**: Ensure support teams meet service level agreements 🚨 Important Notes Respect support system API rate limits and terms of service Implement appropriate delays between requests to avoid rate limiting Regularly review and update your analysis parameters Monitor API usage to manage costs effectively Keep your credentials secure and rotate them regularly Consider data privacy and GDPR compliance for customer data 🔧 Troubleshooting Common Issues: ScrapeGraphAI connection errors: Verify API key and account status Google Sheets permission errors: Check OAuth2 scope and permissions Ticket parsing errors: Review the Code node's JavaScript logic Rate limiting: Adjust analysis frequency and implement delays Alert delivery failures: Check notification service credentials Support Resources: ScrapeGraphAI documentation and API reference n8n community forums for workflow assistance Google Sheets API documentation for advanced configurations Help desk system API documentation Customer support analytics best practices