Workflow Templates

Generate Invoices and Send Reminders for Customers with Jotform, QuickBooks and Gmail This workflow automates the entire process of receiving a product/service order, checking or creating a customer in QuickBooks Online (QBO), generating an invoice, emailing it — all triggered by a form submission (via Jotform), and sending invoice reminders. How It Works Receive Submission Triggered when a user submits a form. Collects data like customer details, selected product/service, etc. Check If Customer Exists Searches QBO to determine if the customer already exists. If Customer Exists:* *Update** customer details (e.g., billing address). If Customer Doesn’t Exist:* *Create** a new customer in QBO. Get The Item Retrieves the selected product or service from QBO. Create The Invoice Generates a new invoice for the customer using the item selected. Send The Invoice Automatically sends the invoice via email to the customer. Store The Invoice In DB Stores the needed invoice details in the DB. Send Reminders Every day at 8 AM, the automation checks each invoice to decide whether to: send a reminder email, skip and send it later, or delete the invoice from the DB (if it's paid or all reminders have been sent). Who Can Benefit from This Workflow? Freelancers** Service Providers** Consultants & Coaches** Small Businesses** E-commerce or Custom Product Sellers** Requirements Jotform webhook setup, more info here QuickBooks Online credentials, more info here Email setup, update email nodes (Send reminder email & Send reminders sent summary), more info about Gmail setup here Create data table with the following columns: invoiceId (string) remainingAmount (number) currency (string) remindersSent (number) lastSentAt (date time) Update Add reminders config node so update the data table id and intervals in days (default is after 2 days, then after 3 days and finally after 5 days ) LLM model credentials

Create Stunning CGI Videos with Sora 2 API and Google Drive Integration The Sora 2 API allows seamless generation of CGI ads, turning text prompts into stunning videos. This workflow automates the entire process from video generation to upload, notification, and file sharing via Google Drive. Node-by-Node Explanation On form submission: Triggers the workflow when a form with a prompt is submitted. Sora API Processor: The prompt is sent to the Sora 2 API's txttovideo.php endpoint to initiate video generation. (This step calls the API where the magic of turning text into video happens.) Wait for API Response: Pauses for 60 seconds before checking the API response. API Request: Check Task Status: Sends an HTTP request to check the status of the CGI ad generation task. Condition: Task Output Status: Validates the task status (success, processing, failed). Wait for Task to Complete: Waits for another 60 seconds to recheck the task completion status. Send Email: API Error - Task ID Missing: Sends an email if the prediction ID is missing in the response. Upload File to Google Drive: Uploads the CGI ad video to Google Drive. Set Google Drive Permissions: Configures file permissions for sharing. Send an email: Video Link: Notifies the user with a link to the uploaded video. Sticky Notes: Annotates and documents each step in the process for clarity. How to Obtain API Key Go to Sora 2 API on RapidAPI. Sign up or log in to RapidAPI. Subscribe to the API plan that suits your needs. Copy the API key from the dashboard under "Endpoints" or "Security" sections. How to Configure Google Drive Go to the Google Developer Console. Create a new project or select an existing one. Enable the Google Drive API for the project. Set up OAuth 2.0 credentials. Authorize the app in n8n by connecting your Google account with the credentials. Use Case This workflow is perfect for businesses looking to automate CGI ad generation, reducing the time and effort required to create videos from textual prompts. It is ideal for digital marketers, content creators, or any business that needs video content quickly and efficiently. Benefits Automates video generation**: Streamlines the creation of CGI ads. Efficient content sharing**: Automatically uploads to Google Drive and configures permissions. Error handling**: Sends notifications if anything goes wrong. Time-saving**: Reduces manual effort with automated API interactions. Easy to use**: Simple form submission to generate high-quality videos. Who is this for? Digital Marketers**: Automates video content creation for ads and campaigns. Content Creators**: Quickly generates high-quality CGI ads for social media or websites. Businesses**: Small to medium businesses looking for cost-effective video creation solutions. Developers**: Looking for an automated workflow to integrate CGI video generation into their applications or services.

Generate Invoices for Customers with Jotform, Xero and Gmail This workflow automates the entire process of receiving a product/service order, checking or creating a customer in Xero, generating an invoice, and emailing it — all triggered by a form submission (via Jotform). How It Works Receive Submission Triggered when a user submits a form. Collects data like customer details, selected product/service, etc. Create/Update The Customer Creates/Updates the customer. Create The Invoice Generates a new invoice for the customer using the item selected. Send The Invoice Automatically sends the invoice via email to the customer. Who Can Benefit from This Workflow? Freelancers** Service Providers** Consultants & Coaches** Small Businesses** E-commerce or Custom Product Sellers** Requirements Jotform webhook setup, more info here Xero credentials, more info here Make sure that products/services values in Jotform are exactly the same as your item Code in your Xero account Email setup, update email node (Send email), more info about Gmail setup here LLM model credentials

📘 Description This workflow automates the complete DPDP-aligned Consent Manager Registration screening pipeline — from intake to eligibility evaluation and final compliance routing. Every incoming registration request is normalized, validated, logged, evaluated by an AI compliance engine (GPT-4o), and then routed into either approval or rejection flows. It intelligently handles missing documentation (treated as a minor issue), evaluates financial/technical/operational capacity, generates structured eligibility JSON, updates registration records in Google Sheets, and sends outcome-specific emails to applicants and compliance teams. The workflow creates a full audit trail while reducing manual screening workload and ensuring consistent eligibility decisions. ⚙️ What This Workflow Does (Step-by-Step) ▶️ Receive Consent Registration Event (Webhook) Collects incoming Consent Manager registration applications and triggers the processing pipeline. 🧹 Extract & Normalize Registration Payload (Code Node) Cleans the body payload and extracts key fields: action, organizationName, applicationType, contactEmail, netWorth, technicalCapacity, operationalCapacity, documentAttached, submittedAt. 🔍 Validate Registration Payload Structure (IF Node) Checks the presence of mandatory fields. Valid → continue to eligibility evaluation Invalid → log in the audit sheet. 📄 Log Invalid Registration Requests to Sheet (Google Sheets) Stores malformed or incomplete submissions for audit, follow-up, and retry handling. 📝 Write Initial Registration Entry to Sheet (Google Sheets) Creates the initial intake row in the master registration sheet before applying eligibility logic. 🧠 Configure GPT-4o — Eligibility Evaluation Model (Azure OpenAI) Prepares the AI model used to determine whether the applicant meets DPDP’s eligibility criteria. 🤖 AI Eligibility Evaluator (DPDP Compliance) Analyzes applicant data and evaluates their eligibility based on: financial capacity, technical capability, operational readiness, and documentation status. Missing documents → NOT a rejection condition. Returns strictly formatted JSON with: eligible, riskLevel, decisionReason, missingItems, recommendedNextSteps. 🧼 Parse AI Eligibility JSON Output (Code Node) Converts AI output into valid JSON by removing markdown artifacts and ensuring safe parsing. 🔎 Validate Eligibility Status (IF Node) Routes the outcome: Eligible → approval workflow Ineligible → rejection email. 📧 Send Rejection Email to Applicant (Gmail) Sends a structured rejection email listing issues and re-submission instructions. 🔗 Merge Registration + Eligibility Summary (Code Node) Combines raw registration data with AI eligibility results into one unified JSON package. 📬 Send Approval Email to Compliance Team (Gmail) Notifies compliance officers that an applicant passed eligibility and is ready for verification. 🧩 Prepare Status Update Fields (Set Node) Constructs the final status value (e.g., “passed”) for updating the database. 📘 Update Registration Status in Sheet (Google Sheets) Updates the applicant’s record using contactEmail as the key, marking the final eligibility status. 🧩 Prerequisites Azure OpenAI (GPT-4o) credentials Gmail OAuth connection Google Sheets OAuth connection Valid webhook endpoint for intake 💡 Key Benefits ✔ Fully automates DPDP Consent Manager registration screening ✔ AI-driven eligibility evaluation with standardized JSON output ✔ Smart handling of missing documents without unnecessary rejections ✔ Automatic routing to approval or rejection flows ✔ Complete audit logs for all submissions ✔ Reduces manual review time and improves consistency 👥 Perfect For DPDP compliance teams Regulatory operations units SaaS platforms handling consent manager onboarding Organizations managing structured eligibility workflows

This n8n template from Intuz provides a complete and automated solution for secure document archiving. It automatically saves new QuickBooks invoice PDFs directly into Google Drive, creating a reliable backup system. For perfect organization, the workflow uses keywords from the invoice, like the client name or invoice number, to dynamically name the PDF files, ensuring you have a complete and easily searchable financial record. Use Cases 1. Automated Document Archiving: Eliminate the manual work of downloading and saving invoices. Set it up once and let it run. 2. Compliance & Auditing: Maintain a clean, chronological, and separate record of all issued invoices for easy access during audits. 3. Secure Backup: Create a redundant, secure backup of your critical financial documents in your own cloud storage. 4. Enhanced Team Access: Share the Google Drive folder with accountants, bookkeepers, or team members who need access to invoices but not to your full QuickBooks account. How It Works: 1. Real-Time Invoice Trigger: The workflow starts the instant a new invoice is created in your QuickBooks account. A configured webhook sends a notification to n8n, kicking off the automation immediately. 2. Fetch Invoice Metadata: The workflow uses the invoice ID from the webhook to retrieve the full invoice details, such as the customer's name and the transaction date. This information is used in the next steps. 3. Generate the Invoice PDF: A crucial HTTP Request node makes a direct API call to QuickBooks, requesting a PDF version of the invoice. This ensures the archived document is the official, formatted PDF, exactly as it appears in QuickBooks. 4. Upload and Archive in Google Drive: The final node takes the binary PDF data and uploads it to your specified Google Drive folder. It dynamically names the file for easy identification (e.g., CustomerName_TransactionDate.pdf), creating a perfectly organized and searchable archive. Setup Instructions To get this workflow running, follow these key setup steps: 1. Credentials: QuickBooks: Connect your QuickBooks account credentials to n8n. Google: Connect your Google account using OAuth2 credentials and ensure the Google Drive API is enabled. 2. QuickBooks Webhook Configuration: First, activate this n8n workflow to make the webhook URL live. Copy the Production URL from the QuickBooks Webhook node. In your Intuit Developer Portal, go to the webhooks section for your app, paste the URL, and subscribe to Invoice creation events. 3. Node Configuration: Get an invoice & Generate PDF File: These nodes will use your configured QuickBooks credentials automatically. Upload file (Google Drive): In the parameters for this node, you must select the Folder ID where you want your invoices to be saved. Support If you need help setting up this workflow or require a custom version tailored to your specific use case, please feel free to reach out to the template author: Website: https://www.intuz.com/services Email: getstarted@intuz.com LinkedIn: https://www.linkedin.com/company/intuz Get Started: https://n8n.partnerlinks.io/intuz For Custom Worflow Automation Click here- Get Started

Stay ahead of commodity market movements with automated news collection, translation, and sector impact analysis. This workflow monitors Oil, Gold, and Grain markets from global English sources, translates them to Japanese using DeepL, and delivers categorized alerts showing which business sectors are affected. Who is this for Trading company staff and procurement managers affected by raw material prices CFD and commodity futures traders Economists and market researchers tracking inflation indicators Anyone who needs early warning on geopolitical risks affecting commodities What this workflow does Fetches latest news every 4 hours for three commodity categories using Apify Categorizes news and identifies impacted business sectors automatically Translates headlines and summaries from English to Japanese using DeepL Adds unit conversion notes (barrel, troy ounce, bushel) for easier understanding Formats a comprehensive report with sector impact tags Delivers alerts to Discord, Telegram, and Gmail simultaneously How to set up Get your Apify API token from apify.com (Settings → Integrations → API) Replace the token placeholder in all HTTP Request nodes Add DeepL API credentials (free tier: 500,000 chars/month) Configure at least one notification channel Set your Telegram Chat ID and email address Activate the workflow Requirements Apify account (free tier available) DeepL API key (free tier available) At least one notification channel (Discord, Telegram, or Gmail)

AI-Powered Mortgage Rate Updates with Client Messaging Keep your clients informed without the repetitive work. This workflow automatically pulls the latest mortgage rates, cleans the data, and uses AI to craft polished messages you can send directly to clients. Whether you want professional emails, quick SMS-style updates, or even CRM-ready messages, this setup saves time while making you look on top of the market. How it Works Daily Trigger – Runs on a schedule you choose (default: multiple times per day). Fetch Rates – Pulls the latest mortgage rates from Mortgage News Daily (you can swap to another source). Clean Data – Prepares and formats the raw rate data for messaging. AI Messaging – Uses Google AI Studio (Gemini) to generate text/email content that’s clear, professional, and client-ready. You can customize the prompt to adjust tone or style. Include variables (like client names or CRM fields) for personalized outreach. Send Updates – Delivers the AI-crafted message to Discord by default for you to copy and send to your clients or upload yto your bulk iMessage or email tool, but can be adapted for: Slack, Telegram, WhatsApp, or Gmail Why Use This Save hours** - No more copy-pasting rates into client messages. Look prepared** - Clients see you as proactive, not reactive. Customizable** - Use AI prompts to match your personal voice, include client-specific details, or change the delivery channel. Scalable** – Works for one agent or an entire brokerage team. With this workflow, by the time your client asks “what are rates today?”, they’ll already have a polished update waiting in their inbox or chat. 🚀

This automated n8n workflow reads patient data from Google Sheets daily at 8 AM, sends email and WhatsApp reports to doctors, alerts staff for critical patients, and logs activities back to sheets. Good to Know Runs daily at 8 AM via cron trigger. Filters active patients only. Requires Google service account, Gmail app password, and WhatsApp API token. Logs all sent reports in a dedicated sheet. How It Works Cron Trigger** - Schedules daily run at 8 AM. Google Sheets (Read)** - Fetches patient data from "Patients" sheet. Filter Node** - Selects active patients. Code Node** - Processes data, creates report content, checks for critical conditions. Email Send Node** - Sends reports to doctors via Gmail. HTTP Request Node** - Sends WhatsApp messages. Filter Critical** - Identifies critical patients. Critical Alert Email** - Notifies hospital staff. Google Sheets (Write)** - Logs reports to "Reports_Log" sheet. Google Sheet Structure Sheet 1: A: Patient ID | B: Patient Name | C: Age | D: Current Condition E: Temperature | F: Blood Pressure | G: Heart Rate | H: Current Medication I: Doctor Email | J: Doctor WhatsApp | K: Priority | L: Status | M: Last Updated Sample Data: P001 | John Doe | 45 | Stable | 98.6 | 120/80 | 72 | Aspirin | dr@hospital.com | +1234567890 | Normal | Active | 2024-01-15 P002 | Jane Smith | 32 | Fever | 101.8 | 130/85 | 88 | Tylenol | dr2@hospital.com | +1987654321 | Critical | Active | 2024-01-15 Sheet 2: A: Report Date | B: Patient ID | C: Patient Name | D: Status | E: Sent How to Use Import workflow JSON into n8n. Configure nodes with Google credentials, sheet ID, Gmail app password, WhatsApp token. Add patients to Google Sheet with "Active" status. Test manually, then activate for daily runs. Requirements Google Sheet with specified structure. Google Cloud service account JSON. Gmail with 2FA and app password. WhatsApp Business API token. n8n instance. Customizing This Workflow Adjust cron expression for different schedule. Modify Code Node for custom report formats or critical thresholds. Update email/WhatsApp nodes for additional recipients or templates. Extend filters for more patient statuses.

✨ About this Template This n8n template automates the process of writing SEO guest post content using OpenAI, based on rules and topics provided in a Google Sheet. The generated articles are saved into a separate sheet for outreach or publishing. Use cases include: SEO guest post generation Content marketing automation for agencies Outreach planning and editorial automation 💡 Good to Know OpenAI API usage costs apply based on the selected model (e.g., GPT-4). This automation uses Google Sheets and OpenAI; credentials are required to connect your accounts. Status filtering ensures only content marked as “Start” is processed — making it safe to use in multi-user workflows. ⚙️ How It Works Trigger the workflow manually (can be changed to schedule/cron or webhook). Reads from a Google Sheet with guest post planning data. Merges the writing prompt, brand guidelines, and posting rules. Sends the merged data to OpenAI (via the AI Agent node) to generate a guest post in German. Saves the result into another Google Sheet. Updates the original row's status from “Start” to “Finished” to prevent duplicates. ▶️ How to Use You must connect your Google Sheets and OpenAI accounts. Customize the AI prompt, tone, or language by editing the input structure. You can modify the filter to run only on certain months or categories. The Gmail node is optional and only used to notify when no action was taken. 🧰 Requirements OpenAI account (API key for GPT-4 or GPT-3.5) Google account with access to the configured Sheets Basic knowledge of how n8n expressions work (optional) 🛠️ Customising This Workflow This guest post writer workflow can easily be adapted to other use cases: Write social media content from a spreadsheet Generate product descriptions from catalog data Automatically translate or rewrite articles in different tones/languages Create personalized outreach emails using AI 🎁 The workflow includes built-in explanations (sticky notes) to guide you through each part of the process.

🚀 Automated Plagiarism Checker Using Rapid API & Google Sheet logging 📄 Description This powerful no-code workflow automates plagiarism detection using Plagiarism Checker AI Powered. Users submit text through Google Sheets. The system checks for duplication using the API, sends a detailed HTML report via email, and logs the results — all without human intervention. 🔧 How the Workflow Works | Node Name | Purpose | | -------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- | | Trigger - New Row in Google Sheet | Watches for new rows added to a connected Google Sheet. | | Send Content to Plagiarism API | Sends the user-submitted content to the Plagiarism Checker AI Powered API via POST. | | Check API Response Success | Verifies if the API responded successfully and returned results. | | Extract Plagiarism Results | Extracts matched results (if any) from the API response. | | Generate HTML Plagiarism Report | Creates a styled HTML report with similarity scores, links, and matched content. | | Send Report to User via Email | Sends the plagiarism report to the user using SMTP. | | Mark Status: Success in Google Sheet | Updates the Google Sheet with a "Success" status once the email is sent. | | Send Failure Alert to IT | If the API check fails, sends an alert email to IT for investigation. | | Mark Status: Failed in Google Sheet | Updates the Google Sheet with a "Failed" status if the process doesn’t complete successfully. | 🧾 Google Sheet Configuration ✅ Required Columns: | Column Name | Description | | ----------- | -------------------------------------- | | Content | The text to be checked for plagiarism | | Status | Workflow result (Success / Failed) | Make sure these column headers exist in Row 1 of your Google Sheet. 📊 How to Connect Google Sheets to n8n Create a new Google Sheet. In n8n, use the Google Sheets Trigger node: Set your document ID (from the sheet’s URL). Specify the sheet name (e.g., Sheet1 or use gid=0). Use Google Sheets (service account) credential type for writing updates. 🔑 How to Get a RapidAPI Key for Plagiarism Checker AI Powered Go to Plagiarism Checker AI Powered API. Sign up or log in to RapidAPI. Subscribe to the free or paid plan. Copy your x-rapidapi-key and paste it into the Send Content to Plagiarism API node's header. 🧠 Use Cases Educators verifying student submissions Content marketers validating blog originality Academic institutions enforcing anti-plagiarism policies Editors reviewing freelance work ✅ Benefits ⚙️ 100% Automated: Set once, run forever 📨 Instant Reports: Plagiarism reports delivered via email 📋 Easy Tracking: Status updates in Google Sheet 🛡️ Alerts Built-in: Automatic error notification to IT 🔗 Uses Plagiarism Checker AI Powered API to ensure accuracy and scalability 📘 Bonus Tips Ensure you handle Google API scopes properly (Editor or Owner access). Always test with small content first before scaling up. Plagiarism Checker AI Powered API supports sentence-level matching and source URLs.

Overview This n8n workflow automatically generates weekly performance reports for completed email campaigns from ManyReach, converts them to Google Docs, and shares them via Slack. Workflow Trigger Schedule**: Runs every Monday (weekly) Automates the entire reporting process without manual intervention Process Flow 1. Data Collection Fetch All Campaigns**: Retrieves up to 100 campaigns from ManyReach API Split Out**: Breaks down the campaign list into individual items Filter**: Selects only campaigns that are both: Active (active = true) Completed (campStatus = "completed") 2. Campaign Processing Loop The workflow processes each filtered campaign individually: Fetch One Campaign: Retrieves detailed data for the specific campaign Campaign Report Agent: AI-powered analysis using GPT-4.1 that generates: Executive summary with key highlights Performance metrics (open rate, click rate, reply rate, conversion rate) Email content analysis Configuration insights Actionable recommendations Next steps 3. Report Generation Markdown → HTML**: Converts the AI-generated markdown report to HTML format Set Details**: Prepares document metadata (name, content) HTML → Magic 🪄**: Formats the HTML content for Google Drive upload with proper styling 4. Distribution Upload Doc**: Creates a new Google Doc in the connected Drive account Send a Doc Link**: Posts the document link to the #manyreach Slack channel with campaign name Key Features Automated Analysis**: AI evaluates campaign performance against industry benchmarks Comprehensive Metrics**: Tracks prospects, opens, clicks, replies, conversions, and interested leads Professional Reports**: Generated as formatted Google Docs for easy sharing Team Notifications**: Automatic Slack alerts keep the team informed Required Credentials ManyReach API (HTTP Query Auth) OpenAI API (for GPT-4.1) Google Drive OAuth2 Slack OAuth2 Output Each completed campaign receives a detailed performance report posted to Slack with a direct link to the Google Doc for review and collaboration.

AI Voice Appointment Booking with Vapi and Google Calendar Build an intelligent appointment booking system that lets customers schedule appointments through natural voice conversations. This workflow connects Vapi AI assistant with Google Calendar to check availability, create appointments, and send professional confirmation emails automatically. Who's It For Healthcare providers, consultants, service businesses, coaches, salons, or any business that schedules appointments and wants to automate booking through voice calls. What It Does This workflow creates two powerful tools for your Vapi voice assistant: Availability Checker: When customers ask about available time slots, the assistant calls this workflow which fetches busy times from Google Calendar, processes them through an AI agent, and returns open slots in natural language. Appointment Creator: Once the customer confirms their preferred time, the assistant triggers this workflow to create the calendar event and send a branded confirmation email with all appointment details. The entire booking process happens conversationally without requiring customers to navigate websites or apps. How It Works Availability Flow: Customer asks Vapi assistant to check availability for a specific date Vapi calls the first webhook with the requested date Workflow queries Google Calendar for busy slots that day JavaScript code formats the busy times into readable text AI agent analyzes the schedule and identifies available time windows Available slots are returned to Vapi in natural language Assistant presents options to the customer Booking Flow: Customer confirms their chosen appointment time and provides details Vapi calls the second webhook with name, email, date/time, and appointment type Workflow creates the calendar event in Google Calendar Professional HTML confirmation email is sent via Gmail Success confirmation is returned to Vapi Assistant confirms the booking to the customer Requirements Vapi account** with a configured voice assistant Google Calendar** for appointment management Gmail account** for sending confirmation emails Google Gemini API key** for availability analysis How to Set Up 1. Activate the Workflow Import this template and activate it to generate the two webhook URLs. 2. Configure Google Calendar In both calendar nodes, select your appointment calendar and set your timezone. 3. Connect Gmail Add your Gmail credentials to the email node and customize the confirmation email template with your branding. 4. Set Business Hours In the Availability Checker AI agent node, update the system message to reflect your operating hours. 5. Create Vapi Tools In your Vapi assistant dashboard, add two server tools: Tool 1: availability_checker Function name: availability_checker Description: "Checks available appointment slots for a specific date" Server URL: Your first webhook URL Parameters: date (string, required, ISO 8601 format) Tool 2: Creating_the_appointment_and_sending_the_confirmation_email Function name: Creating_the_appointment_and_sending_the_confirmation_email Description: "Creates appointment and sends confirmation email" Server URL: Your second webhook URL Parameters: Name, Email, date and time, Appointment type (all strings, all required) 6. Update Assistant Prompt Ensure your Vapi assistant knows when to call each tool based on customer requests. Vapi Configuration Download the complete Vapi assistant configuration: vapi-config.json 7. Test End-to-End Call your Vapi assistant and test the complete booking flow. How to Customize Appointment Duration: Change the 30-minute default in the "Create an event" node by modifying the .plus(30, 'mins') expression. Email Template: Edit the HTML in the "Send confirmation email" node to match your brand colors, logo, and messaging. Business Hours: Update the system message in the "Availability checker" AI agent node to reflect when you accept appointments. Timezone: Ensure both Google Calendar nodes use your correct timezone for accurate scheduling. Calendar Selection: Point both calendar nodes to the same Google Calendar to avoid double-bookings. Appointment Types: Customize the event description format in the "Create an event" node to include relevant details for your business. This workflow transforms appointment scheduling from a manual back-and-forth into an automated, professional experience that runs 24/7 through voice conversations.