by Robert Breen
This n8n workflow reads emails from your Outlook inbox, drafts AI-powered replies using OpenAI, and routes them through the gotoHuman node for human approval before replying automatically. ✅ Key Features Reads Outlook emails** from today only (excluding those from your own address). AI-generated replies** crafted using OpenAI based on the subject and body of the email. Community node integration**: Uses the gotoHuman node for human review and approval of replies before sending. Safe sending**: Only approved responses are automatically sent back via Outlook. Expandable**: Can be easily modified to: Send drafts instead of full replies Include additional email filters Trigger at intervals or via webhook 🧠 Nodes Used Microsoft Outlook – Fetch and reply to emails OpenAI – Generates smart reply text gotoHuman – Human-in-the-loop approval system Loop Over Items, IF, Code, and Set nodes for processing logic Manual Trigger – For testing 🔧 Setup Instructions 1. Connect APIs Outlook OAuth2**: Go to Azure Portal Register an app Add Mail.Read, Mail.Send scopes Set redirect URI: https://api.n8n.cloud/oauth2-credential/callback Paste credentials in n8n credential manager OpenAI API**: Create account at OpenAI Create an API Key Add it to n8n credentials gotoHuman API**: Go to https://gotoHuman.ai and sign in Create a review template (e.g., “Email Responses”) Copy the Template ID and API key into n8n credentials 🪜 Workflow Steps Overview 1. Trigger Use the Manual Trigger to test or schedule execution with a cron node. 2. Filter Emails from Today A Code node outputs today's date in the proper yyyy-mm-dd format. const today = new Date(); today.setHours(0, 0, 0, 0); return [{ json: { searchQuery: received:${today.toISOString().split('T')[0]} } }]; 3. Search and Filter Outlook Messages Uses the Outlook node with a search query like: received:2025-08-06 -from:rbreen@ynteractive.com (Update to your email) 4. Generate AI Response Text prompt to OpenAI: subject: {{ $json.subject }} body: {{ $json.body.content }} System prompt: > You are a personal assistant helping respond to emails. I am an AI automation expert specializing in helping small and medium-size businesses automate processes. Create a short response to the email. Sign the email as Robert Breen. 5. Review with gotoHuman Submit AI output for human approval using the gotoHuman node. The output schema should match the Review Template fields (e.g., "email", "OriginalEmail"). 6. IF Node Decision If status is approved, send reply If not, return to loop for revision or skip ✏️ Customization Ideas ✉️ Send only drafts by skipping the "reply" step and storing results. 🕒 Schedule the workflow with a Cron trigger for automation. 🔎 Add label filters or subject keywords for advanced targeting. 🔗 External Links gotoHuman Community Node OpenAI Microsoft Outlook API Setup 💬 Need More Help? If you'd like help customizing this or building similar automations, reach out: Robert Breen AI & Automation Consultant 🌐 https://ynteractive.com 📧 robert.j.breen@gmail.com 🔗 LinkedIn
by Yaron Been
🤖 AI Cart Recovery Agent: Smart Abandoned Checkout Assistant Transform abandoned carts into recovered sales with intelligent automation. This sophisticated n8n workflow monitors checkout abandonment, implements smart waiting periods, and sends AI-generated personalized recovery emails only when needed - maximizing conversions while respecting customer experience. 🔄 How It Works This intelligent 7-step recovery system recovers lost sales automatically: Step 1: Initial Abandonment Detection The workflow fetches current abandoned checkout data from your e-commerce platform (Shopify, WooCommerce, etc.), identifying customers who added items but didn't complete their purchase. Step 2: Strategic Grace Period Instead of immediately sending recovery emails, the system waits 1 hour (customizable), giving customers natural time to complete their purchase without pressure or interruption. Step 3: Smart Re-verification After the waiting period, the workflow rechecks the abandonment status by fetching updated checkout data, ensuring accuracy before taking action. Step 4: Intelligent Decision Logic Advanced conditional logic compares initial and updated abandonment lists, determining if customers are still abandoned or have completed their purchase during the grace period. Step 5: AI-Powered Email Generation For customers still showing abandonment, GPT generates personalized recovery emails featuring: Customer's actual name for personal connection Specific products left in their cart Friendly, non-pushy messaging tone Optional discount incentives Compelling call-to-action to complete purchase Step 6: Automated Email Delivery Personalized recovery emails are sent directly to abandoned customers via Gmail or your preferred email service, maintaining professional branding and deliverability. Step 7: Comprehensive Activity Logging All recovery attempts are logged in Google Sheets for tracking, including customer details, email content, and campaign performance analytics. ⚙️ Setup Steps Prerequisites E-commerce platform with API access (Shopify, WooCommerce, BigCommerce) OpenAI API key for personalized email generation Gmail or SMTP email service for delivery Google Sheets for activity tracking and analytics n8n instance (cloud or self-hosted) E-commerce Platform Configuration Shopify Setup: API Endpoint: https://your-store.myshopify.com/admin/api/2023-10/checkouts.json Authentication: X-Shopify-Access-Token header Required Permissions: Read checkouts, Read customers Parameters: status=abandoned WooCommerce Setup: API Endpoint: https://your-site.com/wp-json/wc/v3/orders Authentication: Consumer Key/Secret or JWT Parameters: status=pending, status=failed Required Plugins: WooCommerce REST API Configuration Steps 1. Credential Setup E-commerce API**: Store admin API access tokens or keys OpenAI API Key**: GPT-4 access for intelligent email generation Gmail OAuth2**: Professional email delivery service Google Sheets OAuth2**: Activity logging and performance tracking 2. Abandonment Detection Configuration Monitoring Frequency**: Set workflow trigger schedule (hourly, daily) Grace Period Duration**: Customize wait time (default: 1 hour) Platform Integration**: Configure API endpoints for your specific platform Data Filtering**: Set criteria for what constitutes abandonment 3. AI Email Customization Default email generation includes: Personalization Level**: Customer name, product specifics, cart value Tone Customization**: Friendly, urgent, helpful, or premium Discount Integration**: Optional percentage or fixed amount offers Brand Voice**: Maintain consistent company messaging and style 4. Recovery Campaign Settings Email Timing**: Optimal sending times based on customer time zones Frequency Limits**: Prevent over-emailing with cooldown periods Segmentation Rules**: Different approaches for high-value vs standard carts Follow-up Sequences**: Multi-email recovery campaigns with escalating incentives 5. Performance Tracking Setup Analytics Dashboard**: Google Sheets with recovery metrics and ROI Success Tracking**: Monitor completion rates and revenue recovered A/B Testing**: Compare different email approaches and timing Customer Journey**: Track from abandonment through recovery completion 🚀 Use Cases E-commerce Retailers Fashion & Apparel**: Recover high-value clothing and accessory purchases Electronics**: Target abandoned tech purchases with technical support offers Home & Garden**: Remind customers about seasonal or home improvement items Beauty & Cosmetics**: Recover abandoned skincare and makeup purchases Subscription & SaaS Businesses Software Trials**: Convert abandoned trial signups into paid subscriptions Membership Sites**: Recover incomplete membership purchases Online Courses**: Re-engage learners who abandoned course purchases Digital Services**: Follow up on abandoned service bookings or consultations B2B E-commerce Office Supplies**: Recover bulk order abandonments with volume discounts Industrial Equipment**: Follow up on high-value equipment quote requests Professional Services**: Re-engage businesses that abandoned service bookings Software Licenses**: Recover enterprise software purchase abandonments Specialty Retailers Luxury Goods**: Provide white-glove service for high-value abandoned purchases Custom Products**: Follow up on personalized or custom order abandonments Seasonal Items**: Time-sensitive recovery for holiday or event-specific products Limited Edition**: Create urgency for exclusive or limited availability items Service-Based Businesses Travel & Hospitality**: Recover abandoned hotel, flight, or package bookings Event Tickets**: Re-engage customers who abandoned concert or event purchases Professional Services**: Follow up on abandoned consultation or service bookings Fitness & Wellness**: Recover abandoned membership or class package purchases 🔧 Advanced Customization Options Multi-Platform Integration Extend beyond single platform monitoring: Shopify Plus: Advanced checkout analytics and customer segmentation WooCommerce: Custom post-purchase and abandonment tracking Magento: Enterprise-level cart recovery with customer journey mapping BigCommerce: API-driven recovery with advanced personalization Custom Platforms: Webhook-based abandonment detection and recovery Intelligent Email Sequencing Create sophisticated recovery campaigns: Progressive Incentives**: Escalating discounts over multiple touchpoints Behavioral Triggers**: Different emails based on cart value, customer history Seasonal Campaigns**: Holiday-specific recovery messaging and offers Win-Back Sequences**: Long-term customer re-engagement beyond immediate recovery Advanced Personalization Enhance AI-generated content with: Purchase History Analysis**: Reference previous purchases and preferences Browsing Behavior**: Include recently viewed items and categories Geographic Personalization**: Local offers, shipping options, or store locations Demographic Targeting**: Age, gender, or interest-based messaging customization Performance Optimization Implement advanced tracking and optimization: Revenue Attribution**: Track exact recovery amounts and ROI calculations Customer Lifetime Value**: Prioritize high-value customer recovery efforts Conversion Funnel Analysis**: Identify optimal timing and messaging strategies Predictive Analytics**: Use ML to predict recovery likelihood and optimize approaches 📊 Recovery Email Examples Fashion Retailer Example: Subject: You left something stylish behind, Sarah! Hi Sarah, I noticed you were checking out those gorgeous items in your cart earlier - the Bohemian Summer Dress and Classic Leather Handbag have been waiting for you! I completely understand if you got busy or needed time to think it over. These pieces are still available and ready to ship to you today. Since you showed such great taste in selecting these items, I'd love to offer you 10% off your order to make the decision easier. Just use code WELCOME10 at checkout. Your cart includes: • Bohemian Summer Dress (Size M) - $89.99 • Classic Leather Handbag (Brown) - $156.99 Complete your purchase now and get free shipping to your door! [Complete My Purchase] Best regards, The StyleHub Team P.S. These items are popular and inventory is limited - don't wait too long! Software/SaaS Example: Subject: Your ProductivityPro trial is waiting, Mike Hi Mike, You were just one step away from unlocking the full power of ProductivityPro for your team at TechStartup Inc. I noticed you explored our Premium Plan features - the advanced reporting and team collaboration tools that could streamline your workflow and boost productivity by up to 40%. Since you invested time exploring our platform, I'd like to offer you an exclusive 25% discount on your first year. This offer is valid for the next 48 hours. Your selected plan: • ProductivityPro Premium (5 users) - $99/month • With 25% discount: $74/month (Save $300/year!) Ready to transform your team's productivity? [Activate My Account] Questions? Reply to this email or schedule a quick 15-minute demo call. Best regards, David Chen Customer Success Manager, ProductivityPro High-Value B2B Example: Subject: Your equipment quote is ready for approval, Jennifer Hi Jennifer, Thank you for your interest in our Industrial Packaging System for ManuCorp's new facility expansion. I understand that equipment investments of this scale require careful consideration and stakeholder alignment. Your configured system includes: • Model X5000 Packaging Line - $45,000 • Installation & Training Package - $8,000 • Extended 3-Year Warranty - $3,500 Total Investment: $56,500 Given the scope of your project, I'd like to extend our Q1 promotion pricing, which provides: 15% discount on equipment ($6,750 savings) Free installation supervision ($2,000 value) Expedited 6-week delivery This brings your total to $48,750 - a savings of $7,750. I'm available for a brief call to address any technical questions or help facilitate internal approvals. [Accept Quote & Proceed] Best regards, Robert Martinez Senior Sales Engineer Industrial Solutions Inc. Direct: (555) 123-4567 🛠️ Troubleshooting & Best Practices Common Issues & Solutions API Rate Limiting Implement exponential backoff for API requests Stagger workflow execution times across different stores Monitor API usage and upgrade plans as needed Cache frequently accessed data to reduce API calls Email Deliverability Challenges Use authenticated SMTP services with proper SPF/DKIM setup Monitor sender reputation and email engagement metrics Implement opt-out mechanisms and respect unsubscribe requests Segment email lists and avoid over-emailing customers False Positive Recoveries Extend grace periods for complex checkout processes Implement more sophisticated abandonment detection logic Add customer behavior analysis before triggering recovery Create exception rules for technical checkout failures Optimization Strategies Recovery Timing Optimization A/B test different grace period durations (30 min, 1 hour, 3 hours) Analyze customer behavior patterns to optimize sending times Consider time zone differences for global customer bases Implement seasonal timing adjustments for holidays and events Content Personalization Enhancement Continuously refine AI prompts based on successful recoveries Implement dynamic discount strategies based on cart value Create customer segment-specific messaging approaches Add urgency elements for time-sensitive or limited inventory items Performance Measurement Track recovery rates, revenue impact, and customer satisfaction Implement cohort analysis for long-term customer value impact Monitor email engagement metrics and optimize accordingly Calculate true ROI including customer acquisition costs and lifetime value 📈 Success Metrics Recovery Performance Indicators Recovery Rate**: Percentage of abandoned carts successfully recovered Revenue Recovery**: Total dollar amount recovered from abandoned purchases Email Engagement**: Open rates, click rates, and conversion rates Time to Recovery**: Average time from abandonment to completed purchase Business Impact Measurements ROI Calculation**: Revenue recovered vs workflow operational costs Customer Retention**: Impact on long-term customer relationships Average Order Value**: Effect on overall purchase values post-recovery Operational Efficiency**: Automation savings vs manual recovery efforts 📞 Questions & Support Need help implementing your AI Cart Recovery Agent? 📧 E-commerce Automation Expert Support Email**: Yaron@nofluff.online Response Time**: Within 24 hours on business days Specialization**: E-commerce automation, cart recovery optimization, AI email personalization 🎥 Comprehensive Implementation Resources YouTube Channel**: https://www.youtube.com/@YaronBeen/videos Complete setup guides for major e-commerce platforms Advanced AI email personalization techniques Recovery campaign optimization strategies Integration tutorials for Shopify, WooCommerce, and custom platforms Performance tracking and analytics implementation 🤝 E-commerce Automation Community LinkedIn**: https://www.linkedin.com/in/yaronbeen/ Connect for ongoing e-commerce automation support and consulting Share your cart recovery success stories and ROI achievements Access exclusive templates for different industry verticals Join discussions about e-commerce automation trends and innovations 💬 Support Request Guidelines Include in your support message: Your e-commerce platform and current cart abandonment rates Average order values and customer segments you serve Current recovery processes and conversion challenges Integration requirements with existing marketing tools Specific technical errors or workflow execution issues
by Dvir Sharon
Automated Content Idea Generation and Expansion with Google Gemini and Google Sheets This n8n workflow automates the process of generating content ideas based on a user-defined topic, then expands each idea into a more detailed content piece (like a blog post) using Google Gemini, and finally saves all the generated data (idea title, description, and full content) into a Google Sheet. It's a powerful tool for streamlining content creation workflows. This workflow includes: Generation of multiple content ideas from a single topic. Expansion of each idea into detailed content using AI. Storage of ideas and generated content in a structured Google Sheet. Sticky Notes within the workflow for inline documentation and setup guidance. Prerequisites n8n Instance: You need a running n8n instance (self-hosted or cloud). Google AI Account: Access to Google AI (Gemini). You will need an API key. Google Account: Access to Google Sheets. You will need to create or use an existing spreadsheet with specific column headers. Installation and Setup Import the Workflow: Copy the entire JSON code provided. In your n8n instance, go to "Workflows". Click "New" -> "Import from JSON". Paste the JSON code and click "Import". Configure Credentials: Google AI (Gemini): Find the "Google Gemini Chat Model for Content Idea Generator" node and the "Google Gemini Chat Model for Content Generation" node. Click on the "Credentials" field in both nodes (it will likely show a placeholder name like "Google Gemini(PaLM) Api account"). Click "Create New". Select "Google AI API". Enter your Google AI API Key. Save the credential. (You can reuse the same credential for both nodes). Google Sheets: Find the "Google Sheets" node. Click on the "Credentials" field (it will likely show a placeholder name like "Google Sheets account"). Click "Create New". Select "Google Sheets OAuth2 API". Follow the steps to connect your Google Account and grant n8n access to Google Sheets. Save the credential. Configure Google Sheets Node: Open the "Google Sheets" node settings. Spreadsheet ID: Replace the placeholder value with the actual ID of your Google Sheet. You can find the Spreadsheet ID in the URL of your Google Sheet (it's the long string of characters between /d/ and /edit). Sheet Name: Select or enter the name or GID of the sheet within your spreadsheet where you want to save the data (e.g., Sheet1 or gid=0). Columns: Ensure your Google Sheet has columns named title, description, and content. The node is configured to map the generated data to these specific column headers. Save the node settings. Review Sticky Notes: Look at the Sticky Notes placed around the workflow canvas. They provide helpful context and reminders for setup, required Google Sheet columns, and the AI models used. How to Use Activate the Workflow: Toggle the workflow switch to "Active". Trigger the Workflow: Since this workflow uses a "When clicking ‘Execute workflow’" node as the trigger, you can run it directly from the n8n editor. Click the "Execute Workflow" button. The workflow will start automatically. Set the Topic: Open the "Set the input fields" node. Modify the topic value to the subject you want to generate content ideas about. Save the node settings. Monitor Execution: Watch the workflow execute. The nodes will light up as they process. The "Loop Over Items" node will show multiple executions as it processes each generated idea. Check Results: The generated content ideas (title, description) and the expanded content will be written as new rows in the Google Sheet you configured. Each row will correspond to one generated idea and its content. This workflow provides a robust starting point for AI-assisted content creation. You can customize the AI prompts in the "Content Idea Generator" and "LLM Content Generator" nodes to refine the output style and format, or integrate additional steps like sending notifications or further processing the generated content.
by Automate With Marc
🔧 How It Works Telegram Trigger – Listens for incoming messages from users via your Telegram bot. Watch Full Step-by-step Guide Video here: https://www.youtube.com/watch?v=GzWO7_1lyI8 AI Agent – Processes the message to determine the user's intent (booking or canceling) and extracts necessary details like date, time, and participant names. Google Calendar Node – Depending on the intent: Booking: Creates a new event in Google Calendar with the extracted details. Canceling: Searches for the specified event and deletes it from the calendar. Telegram Node – Sends a confirmation message back to the user, informing them of the successful booking or cancellation. 🧠 Why This is Useful Managing appointments can be time-consuming. This workflow automates the process, allowing users to schedule or cancel meetings effortlessly through a simple chat interface. It's ideal for: Solopreneurs managing their own schedules. Small businesses coordinating meetings with clients. Anyone looking to streamline their appointment management process. 🪜 Setup Instructions Set Up Telegram Bot: Create a new bot using BotFather on Telegram. Obtain the API token and set up the Telegram Trigger node in n8n with this token. OpenAI Platform API required for OpenAI Chat Model Connect to Google Calendar For the full video tutorial, watch here: https://youtu.be/GzWO7_1lyI8
by Jan Willem Altink
Supabase Storage File Upload Workflow works with selfhosted Supabase ℹ️ How it works • Accepts file data (MIME type, filename, base64 content) from other workflows • Automatically routes files to appropriate storage buckets based on file type (images, audio, video, documents) • Uploads files to Supabase Storage using the REST API • Generates secure signed URLs for file access with 30-day expiration • Returns structured success/error responses for downstream processing 🏗️ Set up steps • Configure Supabase API credentials in n8n • Create storage buckets in your Supabase project (image-files, audio-files, video-files, document-files) (or choose your own structuring system) • Replace url paths with your own • Test the workflow using the included form trigger • Remove test form and integrate with your main workflows 📚 Reference: Supabase Storage Documentation
by William Lettieri
Overview Transform your LLM into a powerful GitHub automation specialist with this n8n workflow template. In a world where multiple MCP servers can overwhelm LLMs with context, this streamlined solution provides a dedicated GitHub Agent that handles all GitHub API operations through a single, specialized tool. When you need GitHub operations like creating repositories, managing issues, or handling pull requests, your LLM can make one simple call to the GitHub Agent. This agent specializes exclusively in GitHub MCP server operations, offloading all contextual complexity and providing clean, efficient GitHub automation. ✨ Features Single MCP Server Trigger** - One tool and one parameter to handle all GitHub API interactions Specialized GitHub Agent** - Dedicated AI agent with direct GitHub MCP Server connection Self-Executing Workflow** - "When Executed by Another Workflow" trigger enables seamless workflow chaining Scalable Architecture** - Ready to integrate with unlimited GitHub tools and operations Context Optimization** - Reduces LLM token usage by delegating GitHub complexity to a specialized agent Flexible Request Processing** - Handles any GitHub operation through natural language requests 🎯 Use Cases Repository Management** - Create, clone, and manage repositories programmatically Issue Tracking** - Automate issue creation, updates, and management workflows Pull Request Automation - Streamline code review and merge processes GitHub Actions Integration** - Trigger and monitor CI/CD workflows Team Collaboration** - Automate notifications and team management tasks Documentation Updates** - Automatically update README files and documentation 🏗️ Workflow Architecture Node Breakdown: MCP Server Trigger - Receives requests with GitHub operation parameters Set GitHub Username - Configures GitHub user context for API calls OpenAI Chat Model - Powers the intelligent GitHub agent with contextual understanding Simple Memory - Maintains conversation context and operation history GitHub AI Agent - Specialized Tools Agent with direct GitHub MCP Server access [MCP Server Trigger] → [Set GitHub Username] → [GitHub AI Agent] ↓ [OpenAI Chat Model] ← [Simple Memory] ← [GitHub API Operations] 📋 Requirements Essential Prerequisites: ✅ OpenAI API Key - For AI Agent and Chat Model functionality ✅ GitHub Username Configuration - Edit the "Set GitHub Username" node with your GitHub username for API calls ✅ n8n Version - Compatible with n8n 2024+ releases ✅ MCP Server Setup - Existing GitHub MCP server configuration Recommended Setup: GitHub Personal Access Token with appropriate permissions Basic understanding of n8n workflow configuration Familiarity with GitHub API operations 🚀 Setup Instructions Step 1: Import and Configure Import the workflow template into your n8n instance Navigate to the Set GitHub Username node Replace the placeholder with your actual GitHub username Step 2: API Keys Setup Configure your OpenAI API key in the Chat Model node Ensure your GitHub credentials are properly configured in n8n Test the connection to verify API access Step 3: MCP Server Integration Connect your existing GitHub MCP server to the workflow Verify the MCP Server Trigger is properly configured Test with a simple GitHub operation (e.g., "List my repositories") Step 4: Deploy and Test Activate the workflow in your n8n instance Test with various GitHub operations to ensure functionality Monitor execution logs for any configuration issues 🔧 Customization Options Agent Behavior Modify the Chat Model prompt** to adjust agent personality and response style Configure memory settings** to control conversation context retention Adjust timeout settings** for long-running GitHub operations GitHub Operations Extend supported operations** by adding new GitHub API endpoints Configure repository filters** to limit scope of operations Set up notification preferences** for important GitHub events Integration Points Webhook triggers** for real-time GitHub event processing Scheduled operations** for regular repository maintenance Cross-workflow triggers** for complex automation chains 💡 Pro Tips Start Simple**: Begin with basic operations like repository listing before attempting complex workflows Monitor Token Usage**: The specialized agent approach significantly reduces OpenAI API costs Batch Operations**: Group related GitHub operations in single requests for efficiency Error Handling**: The agent provides detailed error messages for troubleshooting 🤝 Support and Community Documentation**: Official n8n Documentation Community Forum**: n8n Community Issues & Contributions**: Feel free to suggest improvements or report issues 📄 License This workflow template is provided under the MIT License. You're free to use, modify, and redistribute with attribution. Created by: William Lettieri Version: 1.0 Last Updated: May 28, 2025 Compatibility: n8n 2024+
by RedOne
Smart Customer Support AI Agent with Gmail and Telegram Who is this for? This workflow is perfect for: Small to medium businesses** looking to automate customer support E-commerce stores** handling order inquiries and customer questions SaaS companies** providing technical support to users Service providers** managing appointment bookings and general inquiries Startups** wanting to provide 24/7 customer service without hiring full-time staff Agencies** managing client communications across multiple channels What problem is this workflow solving? Customer support is essential but resource-intensive. Common challenges include: Slow response times** leading to frustrated customers Repetitive questions** consuming valuable staff time Inconsistent responses** across different support agents Limited availability** outside business hours Scaling support costs** as business grows Context loss** when customers switch between channels This workflow eliminates these pain points by providing instant, consistent, and intelligent responses 24/7. What this workflow does Core Functionality Multi-Channel Monitoring: Simultaneously watches Gmail and Telegram for customer inquiries Intelligent Processing: Uses AI to understand customer intent and context Knowledge Base Integration: Accesses your company's FAQ and support information Contextual Responses: Provides personalized, helpful replies maintaining conversation history Smart Escalation: Automatically escalates complex issues to human agents Comprehensive Logging: Tracks all interactions for analytics and improvement AI Agent Capabilities Natural Language Understanding**: Comprehends customer questions in plain English Context Awareness**: Remembers previous conversations with each customer Knowledge Retrieval**: Searches your knowledge base for accurate information Response Generation**: Creates professional, brand-appropriate responses Escalation Decision**: Identifies when human intervention is needed Multi-Channel Support**: Handles Gmail and Telegram with channel-specific formatting Automation Features Auto-Response**: Replies to customers within seconds Email Management**: Marks processed emails as read Conversation Threading**: Maintains context in email threads and Telegram chats Error Handling**: Gracefully handles failures with admin notifications Analytics Tracking**: Logs interactions for performance monitoring Setup Prerequisites Active Google Workspace or Gmail account Telegram account for bot creation OpenAI API access Google Sheets access n8n instance (cloud or self-hosted) Step 1: Credential Setup Gmail OAuth2 Configuration Go to Google Cloud Console Create new project or select existing one Enable Gmail API Create OAuth 2.0 credentials Add authorized redirect URIs for n8n In n8n: Settings → Credentials → Add Gmail OAuth2 Enter Client ID and Client Secret Complete OAuth flow Telegram Bot Setup Message @BotFather on Telegram Create new bot with /newbot command Choose bot name and username Copy the bot token In n8n: Settings → Credentials → Add Telegram Enter bot token Set webhook URL in bot settings OpenAI API Configuration Sign up at OpenAI Platform Generate API key in API Keys section In n8n: Settings → Credentials → Add OpenAI Enter API key Choose appropriate model (gpt-4o-mini recommended) Google Sheets Setup Use existing Google account from Gmail setup In n8n: Settings → Credentials → Add Google Sheets OAuth2 Complete authorization flow Step 2: Google Sheets Preparation Create three Google Sheets in your Google Drive: Knowledge Base Sheet Sheet Name**: "Knowledge Base" Columns**: ID, Category, Question/Topic, Answer/Response, Keywords, Last_Updated Import sample data from the Knowledge Base example Customize with your company's FAQs and policies Escalation Tracker Sheet Sheet Name**: "Escalations" Columns**: Timestamp, Customer_Name, Customer_Contact, Inquiry_Summary, Escalation_Reason, Priority, Status, Assigned_To This will be auto-populated by the AI agent Interaction Log Sheet Sheet Name**: "Interaction Log" Columns**: Timestamp, Channel, Customer_Name, Customer_Contact, Inquiry_Subject, Customer_Message, AI_Response, Response_Time, Status This tracks all customer interactions for analytics Step 3: Workflow Configuration Import Template Copy the workflow JSON from the template In n8n: Import workflow from JSON Replace placeholder Sheet IDs with your actual Google Sheet IDs Update Sheet References Open each Google Sheets node Select your created sheets from the dropdown Verify column mappings match your sheet structure Customize AI Prompts Edit the "Customer Support AI Agent" node Update system message with: Your company name and description Brand voice and tone guidelines Specific policies and procedures Escalation criteria Configure Error Notifications (Optional) Set up Slack webhook or email notifications Update error notification node with your webhook URL Customize error message format Step 4: Testing Test Gmail Integration Send test email to your support Gmail account Check workflow execution in n8n Verify response is sent and email marked as read Check interaction logging in Google Sheets Test Telegram Integration Send message to your Telegram bot Verify bot responds appropriately Test conversation memory with follow-up messages Check escalation functionality with complex request Test Knowledge Base Ask questions covered in your knowledge base Verify AI retrieves and uses correct information Test with variations of the same question Ensure responses are consistent and helpful How to customize this workflow to your needs Brand Voice Customization Update the AI system prompt to include: Your company's tone (formal, casual, friendly) Key phrases and terminology you use Brand personality traits Communication style preferences Knowledge Base Expansion Add industry-specific FAQs Include product documentation Add troubleshooting guides Create category-specific responses Escalation Rules Customize when to escalate by modifying the AI agent instructions: Billing disputes over $X amount Technical issues requiring developer help Angry or dissatisfied customers Requests outside standard services Legal or compliance questions Additional Channels Extend the workflow to support: Slack**: Add Slack triggers and response nodes WhatsApp**: Integrate WhatsApp Business API Web Chat**: Add webhook triggers for website chat Discord**: Connect Discord bot integration Analytics Enhancement Add sentiment analysis to customer messages Implement customer satisfaction scoring Create automated reporting dashboards Set up alert thresholds for escalation rates Integration Opportunities CRM Integration**: Connect to HubSpot, Salesforce, or Pipedrive Ticketing System**: Link to Zendesk, Freshdesk, or Jira Service Desk E-commerce Platform**: Integrate with Shopify, WooCommerce, or Magento Calendar Booking**: Connect to Calendly or Acuity for appointment scheduling Advanced Features Multi-language Support**: Add translation capabilities Voice Messages**: Integrate speech-to-text for Telegram voice notes Image Recognition**: Process customer screenshots for technical support Proactive Outreach**: Send follow-up messages based on customer behavior Workflow Maintenance Daily Tasks Review escalation queue Monitor error notifications Check response quality in interaction log Weekly Reviews Analyze customer interaction patterns Update knowledge base with new common questions Review escalation reasons and optimize AI prompts Monthly Optimization Export interaction data for detailed analysis Calculate key metrics (response time, resolution rate, escalation rate) Update AI model parameters based on performance Expand knowledge base with seasonal or trending topics Key Metrics to Track Response Time**: Average time from customer message to AI response Resolution Rate**: Percentage of inquiries resolved without escalation Customer Satisfaction**: Based on follow-up surveys or sentiment analysis Escalation Rate**: Percentage of conversations requiring human intervention Channel Performance**: Effectiveness of Gmail vs Telegram vs other channels Knowledge Base Usage**: Which topics are accessed most frequently Peak Hours**: When customers contact support most often Troubleshooting Common Issues Gmail not triggering**: Check OAuth permissions and API quotas Telegram bot not responding**: Verify bot token and webhook configuration AI responses seem off**: Review and update system prompts Escalations not logging**: Check Google Sheets permissions and column mapping High escalation rate**: Expand knowledge base and refine AI instructions Performance Optimization Monitor OpenAI API usage and costs Adjust AI model temperature for response consistency Optimize knowledge base for faster searches Set appropriate conversation memory limits This workflow provides a solid foundation for automated customer support that can be extensively customized to match your specific business needs and grow with your company.
by InfraNodus
Using the knowledge graphs instead of RAG vector stores This workflow creates a Telegram chatbot agent that has access to several knowledge bases at the same time (used as "experts"). These knowledge bases are provided using the InfraNodus GraphRAG using the knowledge graphs and providing high-quality responses without the need to set up complex RAG vector store workflows. The advantages of using GraphRAG instead of the standard vector stores for knowledge are: Easy and quick to set up and update (no complex data import workflows or vector stores needed) A knowledge graph has a holistic view of your knowledge base and knows what it's about Better retrieval of relations between the document chunks = higher quality responses How it works This template uses the n8n AI agent node as an orchestrating agent that decides which tool (knowledge graph) to use based on the user's prompt. Here's a description step by step: The user submits a question using the Telegram bot, which is then received in the n8n workflow via the Telegram trigger node. The AI agent node checks a list of tools it has access to. Each tool has a description of the knowledge it has auto-generated by InfraNodus. The AI agent decides which tool should be used to generate a response. It may reformulate user's query to be more suitable for the expert. The query is then sent to the InfraNodus HTTP node endpoint, which will query the graph that corresponds to that expert. Each InfraNodus GraphRAG expert provides a rich response that takes the whole context into account and provides a response from each expert (graph) along with a list of relevant statements retrieved using a combination or RAG and GraphRAG. The n8n AI Agent node integrates the responses received from the experts to produce the final answer. The final answer is sent back to the Telegram bot who delivers it back to the private chat or a Telegram group. How to use You need an InfraNodus GraphRAG API account and key to use this workflow. Create an InfraNodus account Get the API key at https://infranodus.com/api-access and create a Bearer authorization key for the InfraNodus HTTP nodes. Create a separate knowledge graph for each expert (using PDF / content import options) in InfraNodus For each graph, go to the workflow, paste the name of the graph into the body name field. Keep other settings intact or learn more about them at the InfraNodus access points page. Once you add one or more graphs as experts to your flow, add the LLM key to the OpenAI node Create a Telegram bot (the instructions are in the workflow Post note) — it takes 30 seconds. Get its API key and create the Telegram credentials to use in the Telegram nodes in this workflow. Requirements An InfraNodus account and API key An OpenAI (or any other LLM) API key A Telegram account Customizing this workflow You can use this same workflow with a standard AI chatbot via a URL that can also be embedded to any website. You can also use it with ElevenLabs AI voice agent. There are many more customizations available. Check out the complete guide at https://support.noduslabs.com/hc/en-us/articles/20174217658396-Using-InfraNodus-Knowledge-Graphs-as-Experts-for-AI-Chatbot-Agents-in-n8n Also check out the video tutorial with a demo: Support If you have any questions, contact us via the support portal at https://support.noduslabs.com or via our Discord channel. More n8n workflows are available on our support portal: n8n x InfraNodus AI automation workflows.
by Davide
This workflow automates the process of removing backgrounds from WooCommerce product images using the BackgroundCut API, and then updates the product images in both WooCommerce and a Google Sheet. Once set up, the workflow processes product images in bulk, removing backgrounds and updating WooCommerce seamlessly. This workflow is perfect for online stores that sell: Clothing and fashion items Jewelry and accessories General consumer products Any product that benefits from clean, background-free images for a professional storefront presentation will see improved visual appeal and potentially higher conversions. Benefits ⏱ Time-saving:** Automates what would otherwise be a manual and repetitive task of editing images and updating product listings. 🔄 Fully Integrated:** Connects Google Sheets, BackgroundCut API, FTP server, and WooCommerce in a seamless loop. 📦 Scalable:** Supports batch processing, making it suitable for stores with hundreds of products. 📁 Organized Tracking:** Updates the Google Sheet with the new image and a “DONE” flag for easy monitoring. 🔧 Customizable:** You can change the image processing API, storage server, or eCommerce platform if needed. How It Works Data Retrieval: The workflow starts by fetching product data (ID and IMAGE URL) from a Google Sheets document. Only rows without a "DONE" marker are processed to avoid duplicates. Background Removal: Each product image URL is sent to the BackgroundCut API, which removes the background and returns the edited image. File Handling: The processed image is uploaded to an FTP server with the original filename preserved. A new URL for the edited image is generated and assigned to the product. WooCommerce Update: The product in WooCommerce is updated with the new image URL. Sheet Update: The Google Sheet is marked as "DONE" for the processed row, and the new image URL is recorded. Batch Processing: The workflow loops through all rows in the sheet until all products are processed. Set Up Steps Prepare the Google Sheet: Clone the provided Google Sheet template. Fill in the ID (product ID) and IMAGE (original image URL) columns. API & Credentials Setup: Get an API key from BackgroundCut.co. Configure the HTTP Request node ("Remove from Image URL") with: Header Auth: Authorization = API_KEY. Set up WooCommerce API credentials in the "Update product" node. FTP Configuration: Replace YOUR_FTP_URL in the "New Image Url" node with your FTP/CDN base URL. Ensure FTP credentials are correctly set in the FTP node. Execution: Run the workflow manually via "When clicking ‘Execute workflow’". The process automatically handles background removal, file upload, and WooCommerce updates. Need help customizing? Contact me for consulting and support or add me on Linkedin.
by Daniel Ng
Advanced n8n Error Handling: Automated Email Alerts & Global Error Workflow Configuration In any automated environment, n8n workflows, while powerful, can sometimes encounter unexpected issues or fail during execution. Without a dedicated error handling strategy, these failures might go unnoticed, leading to incomplete processes, data inconsistencies, or critical operational disruptions. Manually monitoring every workflow execution or sifting through logs for error details is inefficient and can significantly delay crucial fixes. This is where a centralized, automated error management system becomes essential to maintain reliability and quickly address any problems. The "Advanced n8n Error Handling: Automated Email Alerts & Global Error Workflow Configuration" template provides a robust solution to proactively manage and respond to errors within your n8n instance. For more powerful n8n templates, visit our website or contact us at AI Automation Pro. We help your business build custom AI workflow automation and apps. Highlight features Automated Email Notifications:** Sends detailed HTML emails via Gmail for both execution and trigger failures, ensuring you're promptly informed. Centralized Error Management:** Acts as a single, dedicated workflow to catch and process errors from multiple other n8n workflows. Proactive Global Error Handler Configuration:** A scheduled task automatically scans and updates other active n8n workflows to use this workflow as their default error handler, ensuring consistent error management. Comprehensive Error Reporting:** Notification emails are rich with information, including error messages, stack traces, the last executed node, direct links to failed executions, and detailed trigger failure context. Dynamic Email Content:** The subject line and body of the notification email are dynamically adjusted based on whether the failure was an execution error or a trigger failure. Highly Customizable:** Offers flexibility to modify email content (HTML), change the notification channel (e.g., Slack, other email providers), and adjust the logic for updating other workflows' error handlers. Scheduled Operation:** The global configuration part runs on a user-definable schedule (e.g., daily, hourly) for proactive and automated error handling setup across your n8n instance. Who is this for? This workflow is designed for n8n users and administrators who want to: Establish a resilient and centralized error handling mechanism across their n8n instance. Receive immediate and detailed email notifications for any workflow failures. Automate the process of assigning a default error handling workflow to all their active n8n workflows. Save time on manually configuring error handlers for each individual workflow and ensure comprehensive error coverage. What problem is this workflow solving? / use case In an n8n environment with multiple workflows, errors can occur without immediate visibility. This can lead to: Unnoticed failures, potentially causing data loss or incomplete automated processes. Time-consuming diagnosis of issues due to a lack of readily available, detailed error information. Inefficiency and oversight from manually setting an error workflow for every new or existing workflow. This template tackles these issues by providing a proactive error management system. It not only alerts you to failures with comprehensive details but also ensures that your other workflows are automatically configured to use this centralized handler. What this workflow does This workflow operates in two distinct yet complementary parts: 1\. Scheduled Global Error Handler Configuration: Trigger:** Initiates based on a configurable schedule (e.g., daily, hourly). Identify Self:** Retrieves its own workflow ID to use as the designated error handler. Scan Workflows:** Fetches a list of all other workflows within your n8n instance. Conditional Update Logic:** For each active workflow found, it checks if: An error workflow (errorWorkflow setting) is not currently set, OR The currently set errorWorkflow is different from this central error handling workflow. The workflow is active. Apply Default Handler:** If the above conditions are met, it automatically updates the target workflow's settings. This sets the current workflow as its default error handler, ensuring that any future errors in those workflows are routed here. The callerPolicy setting is also removed during this update. 2\. Error Notification via Email: Trigger:** Activates whenever an error occurs in any n8n workflow that has this workflow designated as its errorWorkflow. Gather Error Context:** Collects vital information about the failure, such as: The base URL of your n8n instance. Specific details of the workflow that failed (name, ID). The nature of the error: whether it's an "execution error" (occurring mid-workflow) or a "trigger failure" (occurring at the start). Format Detailed Error Message:** Constructs a comprehensive HTML email tailored to the error type: For Execution Errors: The email includes a direct link to the failed execution's page, the timestamp of the error, the name of the last node that successfully executed, the error message, and the full error stack trace. For Trigger Failures: The email includes the timestamp, operational mode, error message, error name and description, relevant context data, details about the cause (message, name, code, status), and the stack trace. Send Email Notification:** Dispatches the formatted HTML email using Gmail to a predefined recipient. The email subject line dynamically indicates the name of the failing workflow and the type of error, providing a quick overview. Setup Import Workflow: Import the JSON file into your n8n instance. Configure Credentials: n8n API Access: Locate the nodes: "N8n Get Error Handler", "N8n Get All Workflows", and "N8n Update Workflow". For each, select or create new n8n API credentials. These credentials must have permissions to read all workflows (workflows.read) and update workflows (workflows.update). Gmail Access: Locate the "Gmail Send Notification" node. Select or create new Gmail OAuth2 credentials to authorize n8n to send emails on your behalf. Set Email Recipient and Sender Details: Navigate to the "Settings" node, which is connected directly after the "Error Trigger" node. Modify the value for the Email Receiver variable to the email address where error notifications should be sent. Optionally, update the Email Sender Name variable. Configure Schedule (Optional): Select the "Schedule Trigger" node. Adjust the "Trigger Interval" (e.g., Every Day, Every Hour) according to how frequently you want the workflow to scan and update the error handler settings for other workflows in your n8n instance. Activate Workflow: Ensure this workflow is toggled to "Active". Once active, its scheduled component will begin operating, and it will be ready to process and notify on errors from other linked workflows. Manual Configuration (Optional): While this workflow automates the assignment, you can also manually set this workflow as the errorWorkflow in the settings of any critical existing workflows for immediate protection. How to customize this workflow to your needs Email Content & Formatting:** Modify the HTML content within the "HTML For Execution Error" and "HTML For Trigger Error" nodes to alter the appearance, structure, or information included in the notification emails. Alternative Notification Channels:** Replace the "Gmail Send Notification" node with a different email service node (e.g., Microsoft Outlook, SendGrid) or integrate other notification platforms like Slack, Microsoft Teams, or Discord. Remember to adjust the input data mappings for the new node. Refine Global Update Logic:** Adjust the conditions within the "If No Default Error Handler Set" node if you need more granular control over which workflows are automatically updated (e.g., filter by workflow tags, names, or explicitly exclude certain workflows). Enrich Error Data:** Insert additional nodes after the "Error Trigger" but before the "Settings" node if you need to fetch more context about the error or the workflow that failed (e.g., look up related information from a database or API). Advanced Notification Routing:** Implement more complex logic prior to sending notifications. For example, you could use a Switch node to route error alerts to different email addresses or channels based on the name of the failing workflow or the severity of the error. Handling of callerPolicy:** The "Set Data" node is configured to remove the callerPolicy setting from workflows it updates. If your workflows rely on this setting, you may need to modify or remove this part of the "Set Data" node's code. Adjust Scheduled Task:** Change the frequency or timing of the "Schedule Trigger" to better suit your operational needs for the global error handler update.
by Gleb D
This n8n workflow automates the discovery, enrichment, and comparative analysis of startups from the Crunchbase dataset via Bright Data, enhanced with AI, and exports structured results to Google Sheets. 🚀 What It Does Receives a keyword from the user that describes the area of interest — such as an industry, sector, technology, or trend (e.g., "AI in healthcare", "carbon capture", "edtech"). This keyword is used to filter relevant startups from the Crunchbase dataset via Bright Data. Fetches data from Bright Data's Crunchbase snapshot API. Extracts and cleans key fields from the JSON response. Sorts startups by most recent founding date. Selects the top 10 most recent companies. Sends these 10 companies to Google Gemini AI for comparative analysis. Embeds the AI-generated summary into the final export. Appends results to a Google Sheet for tracking and reporting. 🛠️ Step-by-Step Setup Get user keyword input from a form. Use 3 Bright Data requests: Start snapshot. Poll snapshot status until ready. Fetch snapshot data in JSON format. Use a Python Code node to: Parse and sort companies by founded_date. Clean and standardize data fields. Pass the top 10 companies into Gemini AI for comparative insight. Merge the AI output back with company data. Send everything to Google Sheets. 🧠 How It Works Snapshot Control: Polls every few seconds until the Bright Data snapshot is complete. Code Cleanup: Ensures consistent structure and formatting across all records. Comparative AI Analysis: Gemini compares all 10 companies at once and returns a unified analysis. Merging Output: AI analysis is merged into the first company’s record (to avoid duplication), while all 10 are exported. 📤 Google Sheet Output Each row includes: name, founded, about, num_employees, type, ipo_status, full_description, social_media_links, address, website, funding_total, num_investors, lead_investors, founders, products_and_services, monthly_visits, crunchbase_link, ai_analysis. AI comparative analysis summary (only once per batch – attached to the first company). All fields from above customizible through the python code (you can add additional ones from Bright Data output). 🔐 Required Credentials Bright Data* – Replace *YOUR_API_KEY** in 3 HTTP Request nodes. Google Gemini API** – For AI analysis. Google Sheets OAuth2** – For spreadsheet export. ⚠️ Notes AI output is shared once per batch of 10 companies, attached to the first company entry. You can configure the limit of batch size in the first "Code" node.
by Alex Hi no code
Automate Instagram DMs with OpenAI GPT and ManyChat How It Works: Once connected, GPT will automatically initiate conversations with messages from new recipients in Intagram. Who Is This For? This workflow is ideal for marketers, business owners content creators who want to automatically respond to Instagram direct messages using OpenAI GPT. By integrating ManyChat, you can manage conversations, nurture leads, and provide instant replies at scale. What This Workflow Does Captures** incoming Instagram DMs through ManyChat’s integration. Processes** messages with GPT to generate a relevant response. Delivers** instant replies back to Instagram users, creating efficient, AI-driven communication. Setup Import the Template: Copy the n8n workflow into your workspace. OpenAI Credentials: Add your OpenAI API key in n8n so GPT can generate responses. ManyChat Account: Create (or log in to) your ManyChat account. Connect Instagram: Link your Instagram profile as a channel in ManyChat. ManyChat Custom Field: Create a custom field for storing user input or conversation context. Configure Default Reply: In ManyChat, set up the default Instagram reply flow to point to your n8n webhook. Add External Request: Create an external request step in ManyChat to send messages to n8n. Test the Flow: Send yourself a DM on Instagram to confirm the workflow triggers and GPT responds correctly. Instructions and links: Notion instruction Register in ManyChat