by n8n Team
This workflow creates a Slack thread when a new ticket is created in Zendesk. Subsequent comments on the ticket in Zendesk are added as replies to the thread in Slack. Prerequisites Zendesk account and Zendesk credentials. Slack account and Slack credentials. Slack channel to create threads in. How it works The workflow listens for new tickets in Zendesk. When a new ticket is created, the workflow creates a new thread/message in Slack. The Slack thread ID is then saved in one of the ticket's fields called "Slack thread ID". The next time a comment is added to the ticket, the workflow retrieves the Slack thread ID from the ticket's field and adds the comment to the thread/message in Slack as a reply. Setup This workflow requires that you set up a webhook in Zendesk. To do so, follow the steps below: In the workflow, open the On new Zendesk ticket node and copy the webhook URL. In Zendesk, navigate to Admin Center > Apps and integrations > Webhooks > Actions > Create Webhook. Add all the required details which can be retrieved from the On new Zendesk ticket node. The webhook URL gets added to the “Endpoint URL” field, and the “Request method” should match what is shown in n8n. Save the webhook. In Zendesk, navigate to Admin Center > Objects and rules > Business rules > Triggers > Add trigger. Give trigger a name such as “New tickets”. Under “Conditions” in “Meet ALL of the following conditions”, add “Status is New”. Under “Actions”, select “Notify active webhook” and select the webhook you created previously. In the JSON body, add the following: { "id": "{{ticket.id}}", "comment": "{{ticket.latest_comment_html}}" } Save the Zendesk trigger. You will also need to set up a field in Zendesk to store the Slack thread ID. To do so, follow the steps below: In Zendesk, navigate to Admin Center > Objects and rules > Tickets > Fields > Add field. Use the text field option and give the field a name such as “Slack thread ID”. Save the field. In n8n, open the Update ticket node and select the field you created in Zendesk.
by Rodrigue Gbadou
What this workflow does This n8n workflow collects client feedback through a form (Tally, Typeform, or Google Forms) and uses AI to analyze it. It automatically generates a summary of the positive points, highlights areas for improvement, and drafts a short social media post based on the feedback. Ideal for: Freelancers Customer support teams Online service providers Coaches and educators Setup steps Connect your form tool to the Webhook node (POST method) and make sure it sends a feedback field. Add your DeepSeek (or other GPT-compatible) API key to the AI request node. Configure the email node with your SMTP credentials and desired recipient address. Replace the Telegram node with Slack, Buffer, or another integration if you prefer. (Optional) Customize the prompt in the function node for different tone/language. 🕐 Estimated setup time: ~15 minutes 💬 Sticky notes are included and clearly positioned to guide you. Technologies used n8n Webhook node n8n Function node DeepSeek Chat or compatible AI API Email node (SMTP) Telegram node (or other integration) Sticky Notes for setup guidance Use cases Analyze feedback from onboarding or satisfaction surveys Create ready-to-publish social media content from real customer praise Help support or marketing teams act on feedback immediately
by OneClick IT Consultancy P Limited
Automate Customer Feedback Analysis with Google Sheets, WhatsApp, and Email Introduction: Drowning in Data, Starving for Insight? Imagine this: Your team launches a new feature. Feedback starts pouring in emails, support tickets, social media mentions, and survey responses. You know gold is buried in there, but manually reading, tagging, and summarising hundreds, maybe thousands, of comments? It takes days, maybe weeks. By the time you have a clear picture, the moment might have passed. Sounds exhausting, right? What if you could have an AI assistant tirelessly working 24/7, instantly analysing every piece of feedback the moment it arrives? This isn't science fiction anymore. AI-powered automation can transform this slow, manual chore into a real-time insight engine, giving you the pulse of your customer base almost instantly. Let's explore how. What's the Goal? Understanding the Workflow Objective The core challenge is transforming raw, unstructured customer feedback into actionable intelligence quickly and efficiently. The Problem: Manual Overload: Sifting through vast amounts of feedback manually is incredibly time-consuming and prone to human error or bias. Delayed Insights: The lag between receiving feedback and understanding it means missed opportunities and slow responses to critical issues. Inconsistent Analysis: Different team members might interpret or categorize feedback differently, leading to unreliable trend spotting. The AI Solution: Automated Data Collection: Connects directly to feedback sources (surveys, social media, review sites, helpdesks). AI-Powered Analysis: Uses Large Language Models (LLMs) like GPT-4 or Claude to analyze sentiment, extract key topics, and summarize comments. Intelligent Categorization: Automatically tags feedback based on predefined or dynamically identified themes (e.g., "bug report," "feature request," "pricing issue"). Real-time Reporting: Pushes structured insights into dashboards, databases, or triggers notifications for immediate awareness. Outcome: You move from reactive problem-solving based on stale data to proactive, strategic decisions driven by a near real-time understanding of customer sentiment and needs. Why Does It Matter? Achieving 100X Productivity and Efficiency Look, automating feedback isn't just about saving time; it's about scaling your ability to listen and respond smarter, not harder. When you leverage AI, the gains aren't incremental - they're exponential. Here’s why this is a game changer: Blazing Speed: Analyse feedback 100x Faster (or more!) than manual methods. Insights appear in minutes or hours, not days or weeks. Unhuman Scalability: Process virtually unlimited volumes of feedback without needing to scale your human team proportionally. AI doesn't get tired or bored. Consistent Accuracy: AI applies analysis rules consistently, reducing human bias and ensuring reliable categorisation and sentiment scoring over time. Proactive Trend Spotting: Identify emerging issues or popular requests much earlier by analysing aggregated data automatically. Spot patterns humans might miss. Free Up Your Team: Let your talented team focus on acting on insights – improving products, fixing issues, engaging customers – instead of drowning in data entry. How It Works: AI Automation Step by Step Getting this set up is more straightforward than you might think, especially with tools like n8n acting as the central hub. Automated Feedback Triggering CRM/Website Event Node Trigger feedback requests after: Purchases (eCommerce) Support ticket resolution Feature usage (SaaS) Time-Based Node Schedule recurring NPS surveys Customer health check-ups Chat App Node (WhatsApp/Telegram/Messenger) Send conversational feedback prompts: "How was your recent experience with [specific interaction]?" Multi-Channel Feedback Collection Email Node (SendGrid/Mailchimp) Send personalized feedback requests Embed 1-5 rating widgets SMS Node (Twilio) Short mobile surveys: "Reply 1-5: How satisfied with your purchase?" Webhook Node Capture in-app feedback Process chatbot responses Social Media Node Monitor Twitter/X, Instagram mentions Analyze comments for unsolicited feedback AI-Powered Real-Time Analysis OpenAI/ChatGPT Node (Sentiment Analysis) Prompt: "Analyze sentiment (positive/neutral/negative) and key themes from: [customer feedback]" Output fields: Sentiment score (1-5) Urgency flag (high/medium/low) Key topics (billing, support, product, etc.) Translation Node (Optional) Convert multilingual feedback into a consistent language Instant AI Response System Conditional Node (Routing Logic) Positive feedback → Send thank-you + referral ask Neutral feedback → Follow-up question for details Negative feedback → Escalate to the human team AI Response Generator Node Prompt: "Create a personalized response to [feedback type] about [topic] with sentiment [score]" Adjust tone (professional/friendly/empathetic) Escalation Node Route critical issues to the support team with full context Automated Insights & Alerts Dashboard Node Real-time sentiment tracking Emerging issue detection Alert Node (Slack/Teams/Email) Notify teams of negative trends: "3+ complaints about checkout flow in the past hour!" Report Node Auto-generate weekly/monthly summaries: "Top 5 customer pain points this week" Product Board Integration Auto-create feature requests Prioritize based on feedback volume Tools of the Trade: AI & Automation Tech Stack You don't need a massive, complex tech stack. Focus on a few core, powerful tools: n8n: The workflow automation platform. This is the 'glue' that connects everything and orchestrates the process without needing deep coding knowledge. Honestly, it's incredibly versatile. OpenAI (GPT-4/GPT-4o): State-of-the-art LLM for high-quality text analysis, summarization, and classification. Great for complex understanding. Anthropic (Claude 3 Sonnet/Opus): Another top-tier LLM, known for strong performance in analysis and handling large contexts. Often, a great alternative or complement to GPT models. Feedback Sources APIs: Connectors for where your feedback lives (e.g., Typeform, SurveyMonkey, Twitter API, Zendesk API, Google Play/App Store review APIs). Data Storage/Destination: Where the processed insights go (e.g., Google Sheets, Airtable, Notion, PostgreSQL database, BigQuery). (Optional) Visualization Tool: Tools like Metabase, Grafana, Looker Studio, or Power BI to create dashboards from your structured feedback data. What's the Cost? Estimated Budget Let's talk investment. You're mainly looking at: Setup Costs: Primarily your time (or a consultant's) to design and build the initial workflow in n8n. Depending on complexity, this could range from a few hours to a few days. No major software licenses are usually needed upfront if using self-hosted n8n or starting with free/low-tier cloud plans. AI API Calls: You pay per usage to OpenAI/Anthropic. Costs depend heavily on volume but can start from $20-$50/month for moderate usage and scale up. Newer models are getting more cost-effective. n8n Hosting: Free if self-hosted (requires a server), or tiered cloud pricing starting around $20/month. Feedback Source APIs: Some platforms might have API access costs or rate limits on free tiers. Total Estimated Monthly Cost: For many businesses, ongoing costs can range from $50 - $500+ per month, highly dependent on feedback volume and AI model choice. The Return on Investment (ROI) is typically rapid. Consider the hours saved from manual analysis, the value of faster issue resolution, preventing churn, and the benefits of making product decisions based on real-time data. It often pays for itself very quickly. Who Benefits? Target Users and Industries This automated feedback loop isn't niche; it's valuable across many sectors and roles: Top Industries: SaaS (Software as a Service): Understanding user friction, feature requests, bug reports. E-commerce & Retail: Analyzing product reviews, post-purchase surveys, and support chats. Hospitality & Travel: Processing guest reviews, survey feedback. Mobile Apps: Monitoring app store reviews, in-app feedback. Financial Services: Gauging customer satisfaction with services, identifying pain points. Key Roles: Product Managers: Prioritizing features, understanding user needs, tracking launch reception. Customer Experience (CX) / Success Managers: Monitoring customer health, identifying churn risks, and improving support processes. Marketing Teams: Understanding brand perception, campaign feedback, and voice of the customer. Support Leads: Identifying recurring issues, measuring support quality, spotting training needs. This approach works for businesses of all sizes, from startups wanting to stay lean and agile to large enterprises needing to manage massive feedback volumes. How to use workflow? Importing a workflow in n8n is a straightforward process that allows you to use pre-built or shared workflows to save time. Below is a step-by-step guide to import a workflow in n8n, based on the official documentation and community resources. Steps to Import a Workflow in n8n 1. Obtain the Workflow JSON Source the Workflow:** Workflows are typically shared as JSON files or code snippets. You might receive them from: The n8n community (e.g., n8n.io workflows page). A colleague or tutorial (e.g., a .json file or copied JSON code). Exported from another n8n instance (see export instructions below if needed). Format:** Ensure you have the workflow in JSON format, either as a file (e.g., workflow.json) or as text copied to your clipboard. 2. Access the n8n Workflow Editor Log in to n8n:** Open your n8n instance (via n8n Cloud or your - self-hosted instance). Navigate to the Workflows tab in the n8n dashboard. Open a New Workflow:** Click Add Workflow to create a blank workflow, or open an existing workflow if you want to merge the imported workflow. 3. Import the Workflow Option 1: Import via JSON Code (Clipboard): In the n8n editor, click the three dots (⋯) in the top-right corner to open the menu. Select Import from Clipboard. Paste the JSON code of the workflow into the provided text box. Click Import to load the workflow into the editor. Option 2: Import via JSON File: In the n8n editor, click the three dots (⋯) in the top-right corner. Select Import from File. Choose the .json file from your computer. Click Open to import the workflow. Note: If the workflow includes nodes for apps requiring credentials (e.g., Google Sheets), you’ll need to configure those credentials separately after importing.
by vinci-king-01
Customer Support Analysis Dashboard with AI and Automated Insights 🎯 Target Audience Customer support managers and team leads Customer success teams monitoring satisfaction Product managers analyzing user feedback Business analysts measuring support metrics Operations managers optimizing support processes Quality assurance teams monitoring support quality Customer experience (CX) professionals 🚀 Problem Statement Manual analysis of customer support tickets and feedback is time-consuming and often misses critical patterns or emerging issues. This template solves the challenge of automatically collecting, analyzing, and visualizing customer support data to identify trends, improve response times, and enhance overall customer satisfaction. 🔧 How it Works This workflow automatically monitors customer support channels using AI-powered analysis, processes tickets and feedback, and provides actionable insights for improving customer support operations. Key Components Scheduled Trigger - Runs the workflow at specified intervals to maintain real-time monitoring AI-Powered Ticket Analysis - Uses advanced NLP to categorize, prioritize, and analyze support tickets Multi-Channel Integration - Monitors email, chat, help desk systems, and social media Automated Insights - Generates reports on trends, response times, and satisfaction scores Dashboard Integration - Stores all data in Google Sheets for comprehensive analysis and reporting 📊 Google Sheets Column Specifications The template creates the following columns in your Google Sheets: | Column | Data Type | Description | Example | |--------|-----------|-------------|---------| | timestamp | DateTime | When the ticket was processed | "2024-01-15T10:30:00Z" | | ticket_id | String | Unique ticket identifier | "SUP-2024-001234" | | customer_email | String | Customer contact information | "john@example.com" | | subject | String | Ticket subject line | "Login issues with new app" | | description | String | Full ticket description | "I can't log into the mobile app..." | | category | String | AI-categorized ticket type | "Technical Issue" | | priority | String | Calculated priority level | "High" | | sentiment_score | Number | Customer sentiment (-1 to 1) | -0.3 | | urgency_indicator | String | Urgency classification | "Immediate" | | response_time | Number | Time to first response (hours) | 2.5 | | resolution_time | Number | Time to resolution (hours) | 8.0 | | satisfaction_score | Number | Customer satisfaction rating | 4.2 | | agent_assigned | String | Support agent name | "Sarah Johnson" | | status | String | Current ticket status | "Resolved" | 🛠️ Setup Instructions Estimated setup time: 20-25 minutes Prerequisites n8n instance with community nodes enabled ScrapeGraphAI API account and credentials Google Sheets account with API access Help desk system API access (Zendesk, Freshdesk, etc.) Email service integration (optional) Step-by-Step Configuration 1. Install Community Nodes Install required community nodes npm install n8n-nodes-scrapegraphai npm install n8n-nodes-slack 2. Configure ScrapeGraphAI Credentials Navigate to Credentials in your n8n instance Add new ScrapeGraphAI API credentials Enter your API key from ScrapeGraphAI dashboard Test the connection to ensure it's working 3. Set up Google Sheets Connection Add Google Sheets OAuth2 credentials Grant necessary permissions for spreadsheet access Create a new spreadsheet for customer support analysis Configure the sheet name (default: "Support Analysis") 4. Configure Support System Integration Update the websiteUrl parameters in ScrapeGraphAI nodes Add URLs for your help desk system or support portal Customize the user prompt to extract specific ticket data Set up categories and priority thresholds 5. Set up Notification Channels Configure Slack webhook or API credentials for alerts Set up email service credentials for critical issues Define alert thresholds for different priority levels Test notification delivery 6. Configure Schedule Trigger Set analysis frequency (hourly, daily, etc.) Choose appropriate time zones for your business hours Consider support system rate limits 7. Test and Validate Run the workflow manually to verify all connections Check Google Sheets for proper data formatting Test ticket analysis with sample data 🔄 Workflow Customization Options Modify Analysis Targets Add or remove support channels (email, chat, social media) Change ticket categories and priority criteria Adjust analysis frequency based on ticket volume Extend Analysis Capabilities Add more sophisticated sentiment analysis Implement customer churn prediction models Include agent performance analytics Add automated response suggestions Customize Alert System Set different thresholds for different ticket types Create tiered alert systems (info, warning, critical) Add SLA breach notifications Include trend analysis alerts Output Customization Add data visualization and reporting features Implement support trend charts and graphs Create executive dashboards with key metrics Add customer satisfaction trend analysis 📈 Use Cases Support Ticket Management**: Automatically categorize and prioritize tickets Response Time Optimization**: Identify bottlenecks in support processes Customer Satisfaction Monitoring**: Track and improve satisfaction scores Agent Performance Analysis**: Monitor and improve agent productivity Product Issue Detection**: Identify recurring problems and feature requests SLA Compliance**: Ensure support teams meet service level agreements 🚨 Important Notes Respect support system API rate limits and terms of service Implement appropriate delays between requests to avoid rate limiting Regularly review and update your analysis parameters Monitor API usage to manage costs effectively Keep your credentials secure and rotate them regularly Consider data privacy and GDPR compliance for customer data 🔧 Troubleshooting Common Issues: ScrapeGraphAI connection errors: Verify API key and account status Google Sheets permission errors: Check OAuth2 scope and permissions Ticket parsing errors: Review the Code node's JavaScript logic Rate limiting: Adjust analysis frequency and implement delays Alert delivery failures: Check notification service credentials Support Resources: ScrapeGraphAI documentation and API reference n8n community forums for workflow assistance Google Sheets API documentation for advanced configurations Help desk system API documentation Customer support analytics best practices
by Dave Bernier
This n8n workflow template uses community nodes and is only compatible with the self-hosted version of n8n. This template aims to ease the process of deploying workflows from github. It has a companion repository that developers might find useful{. See below for more details How it works Automatically import and deploy n8n workflows from your GitHub repository to your production n8n instance using a secured webhook-based approach. This template enables teams to maintain version control of their workflows while ensuring seamless deployment through a CI/CD pipeline. Receives webhook notifications from GitHub when changes are pushed to your repository Lists all files in the repository and filters for .json workflow files Downloads each workflow file and saves it locally Imports all workflows into n8n using the CLI import command Cleans up temporary files after successful import To trigger the deployment, send a POST request to your webhook with the set up credentials (basic auth) with the following body: { "owner": "GITHUB_REPO_OWNER_NAME", "repository": "GITHUB_REPOSITORY_NAME" } Set up steps Once importing this template in n8n : Setup the webhook basic auth credentials Setup the github credentials Activate the workflow ! Companion repository There is a companion repository located at https://github.com/dynamicNerdsSolutions/n8n-git-flow-template that has a Github action already setup to work with this workflow. It provides a complete development environment with: Local n8n instance via Docker Automated workflow export and commit scripts Version control integration CI/CD pipeline setup This setup allows teams to maintain a clean separation between development and production environments while ensuring reliable workflow deployment.
by Rizky Febriyan
How It Works This workflow automates the analysis of security alerts from Sophos Central, turning raw events into actionable intelligence. It uses the official Sophos SIEM integration tool to fetch data, enriches it with VirusTotal, and leverages Google Gemini to provide a real-time threat summary and mitigation plan via Telegram. Prerequisite (Important): This workflow is triggered by a webhook that receives data from an external Python script. You must first set up the Sophos-Central-SIEM-Integration script from the official Sophos GitHub. This script will fetch data and forward it to your n8n webhook URL. Tool Source Code: Sophos/Sophos-Central-SIEM-Integration The n8n Workflow Steps Webhook: Receives enriched event and alert data from the external Python script. IF (Filter): Immediately filters the incoming data to ensure only events with a high or critical severity are processed, reducing noise from low-priority alerts. Code (Prepare Indicator): Intelligently inspects the Sophos event data to extract the primary threat indicator. It prioritizes indicators in the following order: File Hash (SHA256), URL/Domain, or Source IP. HTTP Request (VirusTotal): The extracted indicator is sent to the VirusTotal API to get a detailed reputation report, including how many security vendors flagged it as malicious. Code (Prompt for Gemini): The raw JSON output from VirusTotal is processed into a clean, human-readable summary and a detailed list of flagging vendors. AI Agent (Google Gemini): All collected data—the original Sophos log, the full alert details, and the formatted VirusTotal reputation—is compiled into a detailed prompt for Gemini. The AI acts as a virtual SOC analyst to: Create a concise incident summary. Determine the risk level. Provide a list of concrete, actionable mitigation steps. Telegram: The complete analysis and mitigation plan from Gemini is formatted into a clean, easy-to-read message and sent to your specified Telegram chat. Setup Instructions Configure the external Python script to forward events to this workflow's Production URL. In n8n, create Credentials for Google Gemini, VirusTotal, and Telegram. Assign the newly created credentials to the corresponding nodes in the workflow.
by Abolfazl Akbarzadeh
What we wanna do? Let's look at the concern. In my experience, some developers don't check their Jira board to find out whether there are new updates on the issues or not or if some Issues need to be addressed as soon as possible. So, the developer or anyone else in other fields needs to be informed about the task as soon as possible, too. One way to send this immediate notification is through the Telegram Bot. Setup Guide so, first of all, you need to register a Telegram Bot in your account and obtain its token, so that we'll be able to send Telegram messages by using this token through our bot; after getting your telegram bot token go to the workflow and click on one of the telegram nodes select the telegram credential or create one through the Credential to connect with field and put the token in the token in the Access Token field. Ok, you're done with the Telegram Side setup. then you need the Jira accounts (team users) accountId and also their telegram chatId for the telegram account node so that it can find the corresponding telegram user from the assignee of the issue, put this data as following guide comments in the telegram account node. Now we go for the Jira side setup, you need to setup some automation rules as your needs. go to the Jira settings and Global automation section, click on the Create Rule button select the Issue Created trigger type in the When step add a Send webhook request action, after selecting it you'll see its settings go back to workflow and from the jira-webhook node copy the Production URL paste it in the Web request URL field in the Jira action setting then set the HTTP method field on POST set Web request body on Issue Data (Automation format) in the header section, add a new header with the name type and value created for the creation event. OK, the Jira side also is done! Now It's time to test! If you've put your Jira accountId and telegram chatId in the telegram account node and of course started the telegram bot, after creating an Issue that is assigned to you, the creation notif will send to you in telegram!
by ist00dent
This n8n template empowers you to instantly fetch a list of public holidays for any given year and country using the Nager.Date API. This is incredibly useful for scheduling, planning, or integrating holiday data into various business and personal automation workflows. 🔧 How it works Receive Holiday Request Webhook: This node acts as the entry point, listening for incoming POST requests. It expects a JSON body containing the year (e.g., 2025) and countryCode (e.g., US for United States, PH for Philippines, DE for Germany) for which you want to retrieve public holidays. Get Public Holidays: This node makes an HTTP GET request to the Nager.Date API (date.nager.at). It dynamically uses the year and countryCode from your webhook request to query the API. The API responds with a JSON array, where each object represents a public holiday with details like its date, name, and type. Respond with Holiday Data: This node sends the full list of public holidays received from Nager.Date back to the service that initiated the webhook. 👤 Who is it for? This workflow is ideal for: Businesses with International Operations: Automatically check holidays for different country branches to adjust production schedules, customer service hours, or delivery estimates. HR & Payroll Departments: Accurately calculate workdays, plan leave schedules, or process payroll taking public holidays into account. Event Planners: Avoid scheduling events on public holidays, which could impact attendance or venue availability. Travel Agencies: Inform clients about holidays in their destination country that might affect local business hours or attractions. Content & Social Media Schedulers: Plan content around national holidays to maximize engagement or avoid insensitive postings. Personal Productivity & Travel Planning: Integrate holiday data into your calendar or task management tools to plan trips or personal time off more effectively. Developers: Easily integrate a reliable source of public holiday data into custom applications, dashboards, or internal tools without managing complex datasets. 📑 Data Structure When you trigger the webhook, send a POST request with a JSON body structured as follows: { "year": 2025, "countryCode": "PH" // Example: "US", "DE", "GB", etc. } You can find a comprehensive list of supported country codes on the Nager.Date API documentation: https://www.nager.at/Country The workflow will return a JSON array, where each element is a holiday object, like this example for a single holiday: [ { "date": "2025-01-01", "localName": "New Year's Day", "name": "New Year's Day", "countryCode": "PH", "fixed": true, "global": true, "counties": null, "launchYear": null, "types": [ "Public" ] } // ... more holiday objects ] ⚙️ Setup Instructions Import Workflow: In your n8n editor, click "Import from JSON" and paste the provided workflow JSON. Configure Webhook Path: Double-click the Receive Holiday Request Webhook node. In the 'Path' field, set a unique and descriptive path (e.g., /public-holidays). Activate Workflow: Save and activate the workflow. 📝 Tips This workflow is a foundation for many powerful automations: Conditional Branching for Specific Holidays: Add an IF node after "Get Public Holidays" to check for a specific holiday (e.g., "Christmas Day"). You can then trigger different actions (e.g., send a reminder, adjust a schedule) only for that particular holiday. Filtering and Aggregating Data: Use a Filter node to only keep holidays of a certain type (e.g., "Public"). Use a Code or Function node to count the number of public holidays, or extract just the names and dates into a simpler list. Storing Holiday Data: Google Sheets/Airtable: Automatically append new holidays to a spreadsheet for easy reference or further analysis. Database: Store holiday data in a database (like PostgreSQL or MySQL) to build a custom holiday calendar application. Scheduling and Reminders: Connect this workflow to a Cron or Schedule node to run periodically (e.g., once a year at the start of the year). Use the retrieved holiday dates to set up reminders in your calendar (Google Calendar node) or send notifications (Slack, Email, SMS) a few days before an upcoming holiday. Integrate with Business Logic: Employee Leave Management: Cross-reference employee leave requests with public holidays to ensure accuracy. Automated Messages: Schedule automated "Happy Holiday" messages to customers or employees. E-commerce Shipping: Adjust estimated shipping times based on upcoming non-working days. API Key (Not needed for Nager.Date free tier): The Nager.Date API used here does not require an API key for basic public holiday lookups, which makes this template very easy to use out-of-the-box.
by Intuz
This n8n template from Intuz provides a complete and automated solution for real-time financial reporting. It instantly syncs new QuickBooks invoices to Google Sheets, using specific invoice data or keywords as triggers to ensure your financial records are always accurate and up-to-date. It uses a webhook to capture every new or updated invoice and logs the essential details into a designated Google Sheet. Perfect for creating custom reports, data backups, or a real-time dashboard of your accounts receivable. Use Cases Financial Reporting:** Create a simple, shareable Google Sheet for team members who don't have QuickBooks access. Data Backup:** Maintain a secure, independent log of all your invoices outside of the QuickBooks ecosystem. Custom Dashboards:** Use the Google Sheet as a data source for tools like Google Data Studio or Grafana to build custom financial dashboards. Auditing:** Easily track the history and status of all invoices in a simple, searchable spreadsheet format. How it Works 1. Instant Webhook Trigger: The workflow activates the moment an invoice is created or updated in QuickBooks. The QuickBooks webhook sends a notification to n8n, kicking off the process in real time. 2. Fetch Full Invoice Details: The initial webhook notification only contains the invoice ID. This node uses that ID to make a call back to the QuickBooks API and retrieve the complete invoice data, including customer name, due date, and more. 3. Format Key Data: A simple Code node cleans up the data fetched from QuickBooks. It extracts only the fields you need—ID, Domain, Customer Name, and Due Date—and structures them perfectly for the next step. 4. Append or Update in Google Sheets: The final node connects to your Google Sheet and uses the powerful "Append or Update" operation. If the ID of the invoice doesn't exist in the sheet, it adds a new row. If the ID already exists, it updates the existing row with the latest information. This ensures your Google Sheet is always a perfect mirror of your QuickBooks invoice data, preventing duplicates and keeping everything current. Setup Instructions For this workflow to run successfully, follow these setup steps: 1. Credentials: QuickBooks: Connect your QuickBooks account credentials to n8n. Google: Connect your Google account using OAuth2 credentials. Ensure the Google Sheets and Google Drive APIs are enabled. 2. QuickBooks Webhook Configuration: Activate the workflow. Copy the Production URL from the Webhook node. In your Intuit Developer Portal, go to the webhooks section for your app. Paste the URL and subscribe to Invoice events (e.g., Create, Update). 3. Google Sheet Setup: Create a Google Sheet for your invoice data. Crucially, create the following headers in the first row of your sheet: -ID -Domain -Customer Name -Due Date 4. Node Configuration: In the Append or update row in sheet node, select your Google Sheet document and the specific sheet name from the dropdown lists. The columns should map automatically if you've set up the headers correctly. Connect with us Website: https://www.intuz.com/cloud/stack/n8n Email: getstarted@intuz.com LinkedIn: https://www.linkedin.com/company/intuz Get Started: https://n8n.partnerlinks.io/intuz
by Mohan Gopal
Overview This release introduces a Voice-Enabled Tour Recommendation System that leverages n8n, ElevenLabs Voice Agent, OpenAI GPT-4o, and Pinecone Vector DB to deliver personalized travel itineraries based on spoken input. Users speak their preferences to the ElevenLabs voice agent, which then triggers an n8n workflow that returns a tailored tour plan. Features Voice interaction with AI-powered travel agent via ElevenLabs Uses ChatGPT-4o for contextual understanding and generation Dynamic query handling with vector-based search using Pinecone Fast response generation using n8n webhook Modular agent memory and role design for scalable enhancement Pre-requisites n8n account with workflow creation access ElevenLabs account with agent and webhook setup OpenAI API key (GPT-4o access) Pinecone account for vector database A list of vectorized tour packages using this n8n embedder (https://creators.n8n.io/workflows/5085) Setup Instructions Step 1: Configure the Voice Agent Webhook in ElevenLabs Use POST method Webhook URL: https://... Breakdown voice input into: Destination Type of tour Number of days Number of passengers Step 2: Set Up the AI Agent Prompt in ElevenLabs Use a conversational style with summaries, clarifying questions, and affirmations. Example Prompt: “You use a natural speech style and periodically summarize... Your goal is to help callers create a personalized tour plan.” Step 3: Select LLM LLM: GPT-4o Mini Memory window: Up to 5 contexts Step 4: Integrate Tools Use Custom Tool: n8n ID: tool_xxxxxx Tool Description: “Generates travel plan once the details are collected” Step 5: Build n8n Workflow Trigger: Webhook (POST) Process user input: Tour Recommendation AI Agent Use OpenAI Chat Model (GPT-4o) for reasoning Query Pinecone Vector Store using Tour Builder Q&A node Respond with structured Itinerary Plan via webhook response How to use: Execute the n8n workflow (the webhook waits for the voice trigger from elevenlabs) Start the Elevenlabs Voice Agent Request for a tour plan to any destination giving the details of your tour preferences. Wait for the Voice Agent to respond back with tour package suggestions after fetching the tour details from the n8n workflow. Close the conversation. | Area | Improvement | | ------------------ | ----------------------------------------------------- | | 🔉 Voice UX | Natural-sounding travel agent using ElevenLabs | | 💡 Personalization | ChatGPT-4o adapts based on travel style & preferences | | 📚 Knowledge Base | Pinecone-powered vector retrieval of real tour data | | 🔁 Reusability | Modular workflow with reusable embedding tools | | ⚙️ System Design | Separation of memory, logic, and data layers | Who is this for? Travel Agencies & DMCs Offer ultra-personalized packages based on customer queries. Let AI do the matching. Tour Package Aggregators Auto-curate and send matching packages from your catalog — no manual searching needed. Content & Marketing Teams Craft customized tour recommendations for email campaigns and newsletters. Tech-enabled Travel Startups Embed this intelligence in your workflows, CRMs, or chatbots to delight customers.
by Ai Lin ⌘
🎯 What It Does: This project lets you talk to Siri (via Apple Shortcuts) and record or query your daily spending. The shortcut sends your message to an n8n Webhook, which uses AI to decide whether it’s for writing or reading finance data, then replies with a human-friendly message — all powered by n8n + AI + Google Sheets. ⸻ 🌐 PART 1: n8n Setup 🧩 1. Create a Webhook Trigger in n8n • Add a node: Webhook • Set HTTP Method: POST • Set Path: siri-finance • Enable “Respond to Webhook” = ✅ 🧠 2. Add AI Agent Node (e.g. OpenAI, Ollama, Gemini) • Use system prompt like: You are a finance assistant. Decide if the user wants to record or read transactions. If it's recording, return a JSON object with date, type, name, amount, and expense/income. If it's reading, return date range and type (Expense/Income). Always reply with a human-friendly summary. • Input: {{ $json.text }} (from webhook) • Output: structured json.output 🧮 3. (Optional) Add Logic to write to DB / Supabase / Google Sheets • Append tool: Adds a new row • Read tool: Queries past data Now your n8n flow is ready! ⸻ 📱 PART 2: iOS Shortcut Setup ⚙️ 1. Create a new Shortcut • Name it: 記帳助理 (or Finance Bot) • Add Action: Ask for Input • Prompt: “請說出你的記帳內容” • Input Type: Text • Add Action: Get Contents of URL • Method: POST • URL: https://your-n8n-domain/webhook/siri-finance • Headers: Content-Type: application/json • Request Body: { "text": "Provided Input" } • Replace "Provided Input" with Magic Variable → Input Result 🔊 2. Show Result • Add Action: Show Result • Content: Get Contents of URL 🗣️ 3. Optional: Add “Speak Text” • If you want Siri to speak it back, add Speak Text after Show Result. ⸻ ✅ Example Usage • You: “Hey Siri, 開支$50 早餐” • Siri: “已記錄支出:項目 早餐,金額 $50,已寫入” Or • You: “查一下我過去7日用了幾多錢” • Siri: “你過去7日總支出為 $7684.64,包括:⋯⋯” ⸻ 📦 Files to Share You can package the following: • .shortcut file export • Sample n8n workflow .json • Optional Supabase schema / Google Sheet template ⸻ 💡 Tips for Newcomers • Keep your Webhook public but protect with token if needed. • Ensure you handle emoji and newline safely for iOS compatibility. • Add logging nodes in n8n to help debug Siri messages. ⸻ 🗣️ Optional Project Name “Siri 記帳助理” / “Finance VoiceBot” A simple voice-first way to manage your daily expenses.
by RedOne
This workflow is designed for e-commerce store owners, operations managers, and developers who use Shopify as their e-commerce platform and want an automated way to track and analyze their order data. It is particularly useful for businesses that: Need a centralized view of all Shopify orders Want to analyze order trends without logging into Shopify Need to share order data with team members who don't have Shopify access Want to build custom reports based on order information What Problem Is This Workflow Solving? While Shopify provides excellent order management within its platform, many businesses need their order data available in other systems for various purposes: Data accessibility**: Not everyone in your organization may have access to Shopify's admin interface Custom reporting**: Google Sheets allows for flexible analysis and report creation Data integration**: Having orders in Google Sheets makes it easier to combine with other business data Backup**: Creates an additional backup of your critical order information What This Workflow Does This n8n workflow creates an automated bridge between your Shopify store and Google Sheets: Listens for new order notifications from your Shopify store via webhooks Processes the incoming order data and transforms it into a structured format Stores each new order in a dedicated Google Sheets spreadsheet Sends real-time notifications to Telegram when new orders are received or errors occur Setup Create a Google Sheet Create a new Google Sheet to store your orders Add a sheet named "orders" with the following columns: orderId orderNumber created_at processed processed_at json customer shippingAddress lineItems totalPrice currency Set Up Telegram Bot Create a Telegram bot using BotFather (send /newbot to @BotFather) Save your bot token for use in n8n credentials Start a chat with your bot and get your chat ID (you can use @userinfobot) Configure the Workflow Set your Google Sheet ID in the "Edit Variables" node Enter your Telegram chat ID in the "Edit Variables" node Set up your Telegram API credentials in n8n Configure Shopify Webhook In your Shopify admin, go to: Settings > Notifications > Webhooks Create a new webhook for "Order creation" Set the URL to your n8n webhook URL (from the "Receive New Shopify Order" node) Set the format to JSON How to Customize This Workflow to Your Needs Additional data**: Modify the "Transform Order Data to Standard Format" function to extract more Shopify data Multiple sheets**: Duplicate the Google Sheets node to store different aspects of orders in separate sheets Telegram messages**: Customize the text in Telegram nodes to include more details or rich formatting Data processing**: Add nodes to perform calculations or transformations on order data Additional notifications**: Add more channels like Slack, Discord, or SMS Integrations**: Extend the workflow to send order data to other systems like CRMs, ERPs, or accounting software Final Notes This workflow serves as a foundation that you can build upon to create a comprehensive order management system tailored to your specific business needs.